Title Do the right thing : how dedicated employees create loyal customers and large profits / by James F. Parker

Published Upper Saddle River, N.J. : Wharton School Pub., 2007

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Description 1 online resource Notes Includes index Print version record Subject Southwest Airlines Co. -- Management SUBJECT Southwest Airlines Co. fast (OCoLC)fst00668455 Subject Airlines -- United States -- Management Customer relations -- United States Customer services -- United States Airlines -- Management. Customer relations. Customer services. Management. United States. Form Electronic book ISBN 9780768681604 076868160X 8131738981 9788131738986

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