Customer loyalty -- United States : Customer loyalty in third party logistics relationships : findings from studies in Germany and the USA / David L. Cahill
2007
1
Customer protection -- Victoria -- Case studies : Power, markets & exclusion : assessing the effectiveness of social protections in deregulated markets : an electricity case study from Victoria / Financial & Consumer Rights Council Victoria Inc. ; [report written and researched by Andrea Sharam]
Customer relations -- Great Britain. : Building a successful customer-service culture : a guide for library and information managers / edited by Maxine Melling and Joyce Little
Customer relations -- Humor : What to say to a porcupine : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher
2008
1
Customer relations -- India : Winning a billion consumers : a disruptive approach for success in India / Atul Joshi
2016
1
Customer relations -- India -- Case studies : 39 Bakers : roadmap to profitability through customer management / Suchita Jha (Symbiosis Institute of International Business, Symbiosis International University, Pune, India), Sunakshi Gupta (University of Jammu, Jammu, India), Jitender Kumar (Birla Institute of Management Technology, Greater Noida, India and Indian Institute of Management Rohtak, Rohtak, India), Sandeep Rawat (Ulster University Business School, Ulster University, Belfast, UK)
Customer relations -- Japan -- Case studies : Sōgō shōsha no honshitsu : "kachi sōzō" jidai no bijinesu moderu o saguru / Taomoto Kazuo cho = General trading company / Kazuo Taomoto