Customer service : Delivering quality service : balancing customer perceptions and expectations / Valarie A. Zeithaml, A. Parasuraman, Leonard L. Berry
1990
1
Customer service agents, Call center -- See Call center agents
1
Banks and banking -- Australia -- Customer service : Banker - customer : resolving banking disputes / Wickrema Weerasooria, Nerida Wallace
1994
1
BUSINESS & ECONOMICS. -- Customer Service.
6
Customer services
--
3 Related Subjects
3
Customer services
520
Academic libraries -- Customer services.
2
Academic libraries -- Customer services -- Congresses. : Self-service in academic libraries : future or fallacy? : proceedings of a conference organised by Information Services, University of Sunderland, in conjunction with SCONUL, held at St. Peter's Campus, University of Sunderland, 24/26 June 1996 / edited by Andrew McDonald and Janet Stafford
1997
1
Academic libraries -- Customer services -- Marketing. : Providing customer-oriented services in academic libraries / edited by Chris Pinder and Maxine Melling
1996
1
Accounting -- Customer services. : Clients4Life / Mark Lloydbottom ;David W. Cotle
2010
1
Administrative agencies -- Customer services
3
Administrative agencies -- Customer services -- Australia. : The Australian Public Service social inclusion policy design and delivery toolkit / Australian Government
2009
1
Administrative agencies -- Customer services -- Canada : The service state : rhetoric, reality and promise / Patrice Dutil [and others]
2010
1
Advertising agencies -- Customer services.
7
Advertising agencies -- Customer services -- Finland. : Relationship marketing in professional services : a study of agency-client dynamics in the advertising sector / Aino Halinen
2002
1
Advertising agencies -- Customer services -- Finland -- Case studies
2
Aeronautics, Commercial -- Customer services : Aviation communication : strategy and messages for ensuring success and preventing failures / Linda J. Tavlin
2019
1
Customer services -- Africa
3
Customer services -- Africa, Sub-Saharan -- Management : Customer service management in Africa : a strategic and operational perspective / edited by Robert Ebo Hinson, Ogechi Adeola, Terri R. Lituchy, Abednego Feehi Okoe Amartey
2020
1
Airlines -- Customer services.
8
Airports -- Customer services -- England : Get me the manager. Transport / produced and filmed by Stephen Leslie ; RDF Television ; BBC
2001
1
Amusement parks -- Customer services -- Florida -- Orlando : Be our guest : perfecting the art of customer service / Theodore Kinni
2015
1
Customer services -- Asia : Service excellence in tourism and hospitality : insights from Asia / K. Thurimaran, Dirk Klimkeit, Chun Meng Tang, editors
2021
1
Customer services -- Australia.
4
Customer services -- Australia -- Auditing.
2
Australia. Centrelink http://id.loc.gov/authorities/names/nb2009012945 -- Customer services. http://id.loc.gov/authorities/subjects/sh99005473
2
Customer services -- Australia -- Handbooks, manuals, etc. : CES service standards : a staff guide for client service
1992
1
Customer services -- Australia -- Management.
4
Customer services -- Australia -- Marketing.
7
Australia. Spectrum Management Agency http://id.loc.gov/authorities/names/no99073342 -- Customer services http://id.loc.gov/authorities/subjects/sh99005473 -- Auditing. http://id.loc.gov/authorities/s : Service delivery in radio and telecommunications : Australian Telecommunications Authority and Spectrum Management Agency
1997
1
Australian Taxation Office http://id.loc.gov/authorities/names/n84050769 -- Customer services. http://id.loc.gov/authorities/subjects/sh99005473 : The taxpayers' charter : your rights, your obligations, how to be heard
1999
1
Australian Telecommunications Authority http://id.loc.gov/authorities/names/no96042896 -- Customer services http://id.loc.gov/authorities/subjects/sh99005473 -- Auditing. http://id.loc.gov/authorities : Service delivery in radio and telecommunications : Australian Telecommunications Authority and Spectrum Management Agency
1997
1
Customer services -- Automation : Deploying and customizing IBM sales center for WebSphere Commerce V6 / Rufus Credle [and others]
2007
1
Automobile industry and trade -- Customer services : Driven to delight : delivering world-class customer experience the Mercedes-Benz way / Joseph Michelli
2016
1
Automobile industry and trade -- Customer services -- Germany : Driven to delight : delivering world-class customer experience the Mercedes-Benz way / Joseph Michelli
2016
1
Customer services -- Bangladesh -- Case studies : Ensuring effective customer participation : a case study on mobile SIM re-registration in Bangladesh / Mashruha Zabeen, S. S. M. Sadrul Huda
2019
1
Banks and banking -- Customer services.
20
Banks and banking -- Customer services -- Australia.
5
Banks and banking -- Customer services -- Brazil : Assessing financial access in Brazil / Anjali Kumar [and others]
2005
1
Banks and banking -- Customer services -- Case studies : Ranjan and platinum card / Ravichandran Ramamoorthy
2016
1
Banks and banking -- Customer services -- Great Britain : Banking Services and the Consumer : a report / by The National Consumer Council
2012
1
Banks and banking -- Customer services -- Japan : The Japanese main bank system : its relevance for developing and transforming economies / edited by Masahiko Aoki and Hugh Patrick
1994
1
Banks and banking -- Customer services -- Periodicals
2
Banks and banking -- Customer services -- United States. : Bottomline banking : meeting the challenges for survival & success / John B. McCoy, Larry A. Frieder, Robert B. Hedges, Jr
1994
1
Beauty shops -- Customer services -- Case studies : "Yes Madam" : digitized services right here and right now / Shikha Singh (Department of Management, Symbiosis Centre for Management Studies, Symbiosis International (Deemed University), Noida, India) and Shweta Mittal (Department of Management, Bennett University, Noida, India)
2020
1
Best Buy (Firm) -- Customer services : Customer service video series. Episode 1, A tale of two businesses / [created by] Jeff Havens ; the Jeff Havens Company
2013
1
British Airways -- Customer services
2
Bus industry -- Customer services -- England -- Oxford : Get me the manager. Transport / produced and filmed by Stephen Leslie ; RDF Television ; BBC
2001
1
Business enterprises -- Customer services. : Integrating service strategy in the manufacturing company / Hervé Mathe, Roy D. Shapiro
1993
1
Call centers -- Customer services
2
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