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Mark   Medium Year
658.4013 Aus/Atb : Applying the balanced scorecard     
      Applying the balanced scorecard MELB  Book 2001
658.4013 Aus/Dea : Data envelopment analysis : a technique for measuring the efficiency of government service delivery / Steering Committee for the Review of Commonwealth/State Service Provision     
      Data envelopment analysis : a technique for measuring the efficiency of government service delivery / Steering Committee for the Review of Commonwealth/State Service Provision WATERFT  Book 1997
658.4013 Bas/Iqa : Implementing quality : a practical guide to tools and techniques : enabling the power of operational excellence / Ron Basu     
      Implementing quality : a practical guide to tools and techniques : enabling the power of operational excellence / Ron Basu MELB  Book 2004
658.4013 Bax/Mpi 2010 : Managing performance improvement / Michael D. Tovey, Mary-Anne L. Uren, Neroli Ena Sheldon     
      Managing performance improvement / Michael D. Tovey, Mary-Anne L. Uren, Neroli Ena Sheldon MELB, WATERFT   Book 2010
658.4013 Ber/Ras    
      Rath & Strong's six sigma leadership handbook / Edited by Thomas Bertels W'BOOL, WATERFT   Book 2003
      Rath & Strong's six sigma leadership handbook / Edited by Thomas Bertels W'BOOL, WATERFT   Book 2003
658.4013 Bpe/Bpp    
      The best practice experience / [edited by Edward Caruso] MELB, W'PONDS   Book 1997
      The best practice experience / [edited by Edward Caruso] MELB, W'PONDS   Book 1997
      The best practice experience / [edited by Edward Caruso] MELB, W'PONDS   Book 1997
      The best practice experience / [edited by Edward Caruso] MELB, W'PONDS   Book 1997
658.4013 Bru/Mht : The McGraw-Hill 36-hour six sigma course / by Greg Brue and Rod Howes     
      The McGraw-Hill 36-hour six sigma course / by Greg Brue and Rod Howes MELB  Book 2005
658.4013 Bru/Ssf : Six sigma for managers : 24 lessons to understand and apply Six Sigma principles in any organization / Greg Brue     
      Six sigma for managers : 24 lessons to understand and apply Six Sigma principles in any organization / Greg Brue MELB  Book 2005
658.4013 Bur/Ssf : Six sigma for small business / Greg Brue     
      Six sigma for small business / Greg Brue MELB  Book 2006
658.4013 Cam/Bts : Benchmarking : the search for industry best practices that lead to superior performance / Robert C. Camp     
      Benchmarking : the search for industry best practices that lead to superior performance / Robert C. Camp MELB  Book 1989
658.4013 Cap/Ffq : Financially focused quality / Thomas M. Cappels     
      Financially focused quality / Thomas M. Cappels MELB  Book 1999
658.4013 Car/Qgf : Quality games for trainers : 101 playful lessons in quality and continuous improvement / Marlene Caroselli     
      Quality games for trainers : 101 playful lessons in quality and continuous improvement / Marlene Caroselli MELB  Book 1996
658.4013 Che/Bbo : The big book of six sigma training games : creative ways to teach basic DMAIC principles and quality improvement tools / Chris Chen, Hadley Roth     
      The big book of six sigma training games : creative ways to teach basic DMAIC principles and quality improvement tools / Chris Chen, Hadley Roth WATERFT  Book 2005
658.4013 Cok/Pmi : Performance management : integrating strategy execution, methodologies, risk, and analytics / Gary Cokins     
      Performance management : integrating strategy execution, methodologies, risk, and analytics / Gary Cokins MELB  Book 2009
658.4013 Con/Qit : Quality into the 21st century : perspectives on quality and competitiveness for sustained performance / International Academy for Quality ; Tito Conti, Yoshio Kondo, and Gregory H. Watson, editors     
      Quality into the 21st century : perspectives on quality and competitiveness for sustained performance / International Academy for Quality ; Tito Conti, Yoshio Kondo, and Gregory H. Watson, editors MELB  Book 2003
658.4013 Cro/Qam : Quality and me : lessons from an evolving life / Philip B. Crosby     
      Quality and me : lessons from an evolving life / Philip B. Crosby W'BOOL  Book 1999
658.4013 Cro/Uta : Using the Australian Business Excellence Framework to achieve organizational excellence : a 'how to' guide / [Ron Crosling], SAI Global Professional Services     
      Using the Australian Business Excellence Framework to achieve organizational excellence : a 'how to' guide / [Ron Crosling], SAI Global Professional Services MELB  Book 2003
658.4013 Dav/Aaw : Analytics at work : smarter decisions, better results / Thomas H. Davenport, Jeanne G. Harris, Robert Morison     
      Analytics at work : smarter decisions, better results / Thomas H. Davenport, Jeanne G. Harris, Robert Morison GIFT CITY, WATERFT   Book 2010
658.4013 Dav/Coa    
      Competing on analytics : the new science of winning / Thomas H. Davenport and Jeanne G. Harris MELB  Book 2007
      Competing on analytics : the new science of winning / Thomas H. Davenport and Jeanne G. Harris MELB  Book 2007
658.4013 Dav/Coa 2017    
      Competing on analytics : the new science of winning / by Thomas H. Davenport and Jeanne G. Harris GIFT CITY, MELB   Book 2017
      Competing on analytics : the new science of winning / by Thomas H. Davenport and Jeanne G. Harris GIFT CITY, MELB   Book 2017
      Competing on analytics : the new science of winning / by Thomas H. Davenport and Jeanne G. Harris GIFT CITY, MELB   Book 2017
658.4013 Dev/Ils : Integrating lean six sigma and high-performance organizations : leading the charge toward dramatic, rapid, and sustainable improvement / Tom Devane     
      Integrating lean six sigma and high-performance organizations : leading the charge toward dramatic, rapid, and sustainable improvement / Tom Devane W'BOOL  Book 2004
658.4013 Dew/Spm : Strategic performance management : a managerial and behavioural approach / Andre De Waal     
      Strategic performance management : a managerial and behavioural approach / Andre De Waal WATERFT  Book 2007
658.4013 Dew/Spm 2013 : Strategic performance management : a managerial and behavioral approach / André de Waal     
      Strategic performance management : a managerial and behavioral approach / André de Waal MELB  Book 2013
658.4013 Eck/Pdm : Performance dashboards : measuring, monitoring, and managing your business / Wayne W. Eckerson     
      Performance dashboards : measuring, monitoring, and managing your business / Wayne W. Eckerson MELB  Book 2006
658.4013 Ehr/Tss : Transactional Six Sigma and Lean Servicing : leveraging manufacturing concepts to achieve world class service / Betsi Harris Ehrlich     
      Transactional Six Sigma and Lean Servicing : leveraging manufacturing concepts to achieve world class service / Betsi Harris Ehrlich WATERFT  Book 2002
658.4013 Eva/Bty : Benchmarking : taking your organisation towards best practice! / Anne Evans     
      Benchmarking : taking your organisation towards best practice! / Anne Evans WATERFT  Book 1994
658.4013 Eva/Qap 2008 : Quality & performance excellence : management, organization, and strategy / James R. Evans     
      Quality & performance excellence : management, organization, and strategy / James R. Evans MELB  Book 2008
658.4013 Fai/Cca : Corporate culture and the quality organization / James W. Fairfield-Sonn ; foreword by Lawrence K. Williams     
      Corporate culture and the quality organization / James W. Fairfield-Sonn ; foreword by Lawrence K. Williams MELB  Book 2001
658.4013 Fed/Ras : Rath & Strong's Six Sigma team pocket guide / Mary Federico, Renee Beaty     
      Rath & Strong's Six Sigma team pocket guide / Mary Federico, Renee Beaty WATERFT  Book 2003
658.4013 Fmi/Bab : Benchmarking and best practices in facility management     
      Benchmarking and best practices in facility management MELB  Book 2006
658.4013 Fol/Feo : Five essays on quality management : presented in honour of Homer M. Sarasohn / Kevin Foley     
      Five essays on quality management : presented in honour of Homer M. Sarasohn / Kevin Foley MELB  Book 2004
658.4013 Fol/Mma : Meta management : a stakeholder/quality management approach to whole-of-enterprise management / Kevin J. Foley     
      Meta management : a stakeholder/quality management approach to whole-of-enterprise management / Kevin J. Foley W'PONDS  Book 2005
658.4013 Fos/Mqa 2003 : Managing quality : an integrative approach / S. Thomas Foster, Jr     
      Managing quality : an integrative approach / S. Thomas Foster, Jr MELB  Book 2003
658.4013 Geo/Lss    
      The lean Six Sigma pocket toolbook : a quick reference guide to nearly 100 tools for improving process quality, speed, and complexity / Michael L. George ... [and others] WATERFT  Book 2005
      The lean Six Sigma pocket toolbook : a quick reference guide to nearly 100 tools for improving process quality, speed, and complexity / Michael L. George ... [and others] WATERFT  Book 2005
658.4013 Gup/Ssb 2007 : Six Sigma Business scorecard / Praveen Gupta     
      Six Sigma Business scorecard / Praveen Gupta MELB  Book 2007
658.4013 Har/Hoc 2009    
      Auditing organizational communication : a handbook of research, theory and practice / edited by Owen Hargie and Dennis Tourish MELB, W'BOOL, W'PONDS   Book 2009
      Auditing organizational communication : a handbook of research, theory and practice / edited by Owen Hargie and Dennis Tourish MELB, W'BOOL, W'PONDS   Book 2009
      Auditing organizational communication : a handbook of research, theory and practice / edited by Owen Hargie and Dennis Tourish MELB, W'BOOL, W'PONDS   Book 2009
      Auditing organizational communication : a handbook of research, theory and practice / edited by Owen Hargie and Dennis Tourish MELB, W'BOOL, W'PONDS   Book 2009
2 additional entries    
658.4013 How/Apm    
      Actionable performance measurement : a key to success / Marvin T. Howell MELB, W'PONDS   Book 2006
      Actionable performance measurement : a key to success / Marvin T. Howell MELB, W'PONDS   Book 2006
658.4013 Hut/Hks    
      Hoshin Kanri : the strategic approach to continuous improvement / David Hutchins MELB, WATERFT   Book 2008
      Hoshin Kanri : the strategic approach to continuous improvement / David Hutchins MELB, WATERFT   Book 2008
658.4013 Iml/Gir : Get it right : a guide to strategic quality systems / Ken Imler     
      Get it right : a guide to strategic quality systems / Ken Imler MELB  Book 2006
658.4013 Int/Pma 2002    
      Performance measurement and management 2002 : research and action : papers from the third International Conference on Performance Measurement and Management - PMA 2002, Boston, MA, USA, 17-19 July 2002 WATERFT  Book 2002
      Performance measurement and management 2002 : research and action : papers from the third International Conference on Performance Measurement and Management - PMA 2002, Boston, MA, USA, 17-19 July 2002 WATERFT  Book 2002
658.4013 Int/Qms 2000 : Quality management systems : guidelines for performance improvements     
      Quality management systems : guidelines for performance improvements WATERFT  Book 2000
658.4013 Int/Qms 2003 : Quality management systems : fundamentals and vocabulary     
      Quality management systems : fundamentals and vocabulary W'PONDS  Book 2000
658.4013 Int/Qms 2008 : Quality management systems : requirements     
      Quality management systems : requirements W'PONDS  Book 2000
658.4013 Kan/Mbe : Measuring business excellence / Gopal K. Kanji     
      Measuring business excellence / Gopal K. Kanji W'BOOL  Book 2002
658.4013 Kel/Ssd : Six Sigma demystified / Paul Keller     
      Six Sigma demystified / Paul Keller MELB  Book 2005
658.4013 Lat/Odd 2006 : Organization diagnosis, design, and transformation / John Latham and John Vinyard with forewards by David Spong, John P. Evans, Mary Jean Ryan     
      Organization diagnosis, design, and transformation / John Latham and John Vinyard with forewards by David Spong, John P. Evans, Mary Jean Ryan MELB  Book 2006
658.4013 Mac/Bab : Benchmarking and best practice in Australia : progress in the top 500 enterprises / by Johanna Macneil, Malcolm Rimmer & Jonathon Testi     
      Benchmarking and best practice in Australia : progress in the top 500 enterprises / by Johanna Macneil, Malcolm Rimmer & Jonathon Testi MELB  Book 1993?
658.4013 Mar/Dyc : Driving your company's value : strategic benchmarking for value / Michael J. Mard ... [and others]     
      Driving your company's value : strategic benchmarking for value / Michael J. Mard ... [and others] MELB  Book 2004
658.4013 Mcd/Pea 2013 : Program evaluation and performance measurement : an introduction to practice / James C. McDavid, Irene Huse, Laura R.L. Hawthorn     
      Program evaluation and performance measurement : an introduction to practice / James C. McDavid, Irene Huse, Laura R.L. Hawthorn WATERFT  Book 2013
658.4013 Mil/Bpm : Business process management : business rules approach, business intelligence, enterprise architecture, enterprise resource planning, information security policies, event-driven process chain / Frederic P. Miller, Agnes F. Vandome, John McBrewster (ed.)     
      Business process management : business rules approach, business intelligence, enterprise architecture, enterprise resource planning, information security policies, event-driven process chain / Frederic MELB  Book 2009
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