| Description |
xviii, 294 pages : illustrations ; 24 cm |
| Contents |
Ch. 1. Update on Quality -- Ch. 2. Employee Involvement in Quality Management -- Ch. 3. Managerial Strategies for Quality Management -- Ch. 4. Quality Management Systems and Customer Focus -- Ch. 5. Quality Control -- Ch. 6. Avoiding Product Liability: Design and Development -- Ch. 7. Avoiding Product Liability: Manufacturing and Use -- Ch. 8. Financial Administration and Financially Focused Quality Training -- Ch. 9. Financial Functions -- Ch. 10. Financially Focused Quality Performers and Components -- Ch. 11. Financially Focused Quality Process Improvement Coordination and Decision-Making -- Case Study A. Perky Pets - Commercial Manufacturing -- Case Study B. Financially Focused Quality Implemented in Software Engineering -- Case Study C. Bob's Purple Bayou Cafe -- Case Study D. One Company's Success With Outsourcing -- Case Study E. Hotel Operations |
| Summary |
One of the greatest challenges that companies face today and in the future is how to focus their business on producing high-quality products while achieving the bottom-line performance that shareholders and the investment community demand. This book tackles the challenge head on with the introduction of a new management science called Financially Focused Quality (FFQ), which was developed to enable the effective application of the quality concepts of today and tomorrow to any business for substantial improvements in both productivity and the bottom line. Companies using FFQ have already documented millions of dollars in savings |
| Notes |
Includes index |
| Bibliography |
Includes bibliographical references and index |
| Subject |
Managerial economics.
|
|
Quality control.
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| LC no. |
99028173 |
| ISBN |
1574442481 alkaline paper |
|
1574442481 : |
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