Description |
1 online resource (261 pages) |
Series |
HIMSS Book Series |
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HIMSS book series.
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Contents |
Cover; Half Title; Title Page; Copyright Page; Dedication; Contents; Acknowledgments; Preface; Author; About the References Sections; Chapter 1: Healthcare Information Technology Overview; Overview; Background; The Current State of U.S. Healthcare; Changing How Healthcare Is Delivered; The Expanding Scope of HIT; New Skills for HIT Leaders; Strategy; Strategy Deployment; Alignment; IT Governance; Value Generation; Marketing HIT; Inform, Involve, and Influence; HIT Risk Management; Manage, Direct, and Lead; Lean in HIT; Fast Forward; Summary; References |
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Chapter 2: Strategy, Vision, and AlignmentOverview; Organizational Strategy; HIT Vision; Developing Your IT Vision with Organizational Direction; Developing Your IT Vision without Organizational Direction; Defining Your IT Vision; Develop Your IT Vision Statement; Develop Your IT Strategy; HIT Strategy Deployment; Defining Strategy Deployment; Internal Capabilities Assessment; Strengths, Weaknesses, Opportunities, and Threats; Roadmaps and Visuals; Strategies to Roadmaps to Results; References; Chapter 3: IT Governance; Overview; IT Governance Defined; Common IT Governance Elements |
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1. Strategic IT Alignment2. IT Value Delivery; 3. IT Risk Management; 4. IT Resource Management; 5. IT Performance Measurement; IT Governance Framework; Executive IT Governance Council; Area IT Councils; IT Department Leadership Council; IT Teams; Not All Ideas Are Worth Pursuing; Managing the Mayhem; Deciding Who Decides; IT Governance Value and Impact; Success Factors; 1. Define the Desired Outcomes for IT Governance; 2. Define Roles and Responsibilities; 3. Develop and Deliver Continuous Education on IT Governance; 4. Understand the Internal and External Environment |
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5. Develop an Expedited Process for Smaller Requests6. Develop a Decision-Making Matrix (Criteria for Evaluation and Prioritization); 7. Develop an Evaluation Process for Your IT Governance Function; Final Thoughts on IT Governance; Summary; References; Chapter 4: Defining and Delivering IT Value; Overview; IT Value Defined; IT Value Creation; Adopting a Framework; Operational Standardization; Best Practices Add Value; Making Room for Innovation; Enabling Innovation; Summary; References; Chapter 5: Marketing Healthcare Information Technology; Overview; First, Know Your Customers |
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Customer SegmentationBranding; Brand Builder: Service Delivery; Brand Builder: Projects; Brand Builder: Reports and Communication; Brand Killers; Relationship Building; Project Marketing; Departmental Marketing; Internal Marketing; External Marketing; Public Relations; Plan to Succeed; Summary; References; Chapter 6: Inform, Involve, and Influence; Overview; Honesty and Trustworthiness; Inform nvolve nfluence; Inform; Involve; Influence; Emotional Intelligence; 1. Self-Awareness; 2. Self-Regulation; 3. Motivation; 4. Empathy; 5. Social Skill; Relationship Building |
Notes |
One Final Note: Clinical Communication |
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Print version record |
Subject |
Medical informatics -- Management
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Information storage and retrieval systems -- Medicine -- Management
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HEALTH & FITNESS -- Holism.
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HEALTH & FITNESS -- Reference.
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MEDICAL -- Alternative Medicine.
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MEDICAL -- Atlases.
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MEDICAL -- Essays.
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MEDICAL -- Family & General Practice.
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MEDICAL -- Holistic Medicine.
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MEDICAL -- Osteopathy.
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Form |
Electronic book
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ISBN |
9781351722216 |
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1351722212 |
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1498774105 |
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9781498774109 |
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