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Book Cover
E-book
Author Snedaker, Susan T

Title Leading Healthcare IT : Managing to Succeed
Published Portland : CRC Press, 2016

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Description 1 online resource (261 pages)
Series HIMSS Book Series
HIMSS book series.
Contents Cover; Half Title; Title Page; Copyright Page; Dedication; Contents; Acknowledgments; Preface; Author; About the References Sections; Chapter 1: Healthcare Information Technology Overview; Overview; Background; The Current State of U.S. Healthcare; Changing How Healthcare Is Delivered; The Expanding Scope of HIT; New Skills for HIT Leaders; Strategy; Strategy Deployment; Alignment; IT Governance; Value Generation; Marketing HIT; Inform, Involve, and Influence; HIT Risk Management; Manage, Direct, and Lead; Lean in HIT; Fast Forward; Summary; References
Chapter 2: Strategy, Vision, and AlignmentOverview; Organizational Strategy; HIT Vision; Developing Your IT Vision with Organizational Direction; Developing Your IT Vision without Organizational Direction; Defining Your IT Vision; Develop Your IT Vision Statement; Develop Your IT Strategy; HIT Strategy Deployment; Defining Strategy Deployment; Internal Capabilities Assessment; Strengths, Weaknesses, Opportunities, and Threats; Roadmaps and Visuals; Strategies to Roadmaps to Results; References; Chapter 3: IT Governance; Overview; IT Governance Defined; Common IT Governance Elements
1. Strategic IT Alignment2. IT Value Delivery; 3. IT Risk Management; 4. IT Resource Management; 5. IT Performance Measurement; IT Governance Framework; Executive IT Governance Council; Area IT Councils; IT Department Leadership Council; IT Teams; Not All Ideas Are Worth Pursuing; Managing the Mayhem; Deciding Who Decides; IT Governance Value and Impact; Success Factors; 1. Define the Desired Outcomes for IT Governance; 2. Define Roles and Responsibilities; 3. Develop and Deliver Continuous Education on IT Governance; 4. Understand the Internal and External Environment
5. Develop an Expedited Process for Smaller Requests6. Develop a Decision-Making Matrix (Criteria for Evaluation and Prioritization); 7. Develop an Evaluation Process for Your IT Governance Function; Final Thoughts on IT Governance; Summary; References; Chapter 4: Defining and Delivering IT Value; Overview; IT Value Defined; IT Value Creation; Adopting a Framework; Operational Standardization; Best Practices Add Value; Making Room for Innovation; Enabling Innovation; Summary; References; Chapter 5: Marketing Healthcare Information Technology; Overview; First, Know Your Customers
Customer SegmentationBranding; Brand Builder: Service Delivery; Brand Builder: Projects; Brand Builder: Reports and Communication; Brand Killers; Relationship Building; Project Marketing; Departmental Marketing; Internal Marketing; External Marketing; Public Relations; Plan to Succeed; Summary; References; Chapter 6: Inform, Involve, and Influence; Overview; Honesty and Trustworthiness; Inform nvolve nfluence; Inform; Involve; Influence; Emotional Intelligence; 1. Self-Awareness; 2. Self-Regulation; 3. Motivation; 4. Empathy; 5. Social Skill; Relationship Building
Notes One Final Note: Clinical Communication
Print version record
Subject Medical informatics -- Management
Information storage and retrieval systems -- Medicine -- Management
HEALTH & FITNESS -- Holism.
HEALTH & FITNESS -- Reference.
MEDICAL -- Alternative Medicine.
MEDICAL -- Atlases.
MEDICAL -- Essays.
MEDICAL -- Family & General Practice.
MEDICAL -- Holistic Medicine.
MEDICAL -- Osteopathy.
Form Electronic book
ISBN 9781351722216
1351722212
1498774105
9781498774109