Book Cover
Book
Author Todaro, Julie, 1950-

Title Training library staff and volunteers to provide extraordinary customer service / by Julie Todaro and Mark L. Smith
Published London : Facet Publishing, [2006]
©2006

Copies

Location Call no. Vol. Availability
 W'PONDS  020.7155 Tod/Tls  AVAILABLE
Description viii, 160 pages ; 28 cm
Bibliography Includes bibliographical references and index
Subject Library employees -- In-service training.
Public services (Libraries)
Customer services.
Author Smith, Mark, 1956-
ISBN 1856045994
9781856045995