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Author
Todaro, Julie, 1950-
Title
Training library staff and volunteers to provide extraordinary customer service / by Julie Todaro and Mark L. Smith
Published
London : Facet Publishing, [2006]
©2006
Copies
Location
Call no.
Vol.
Availability
W'PONDS
020.7155 Tod/Tls
AVAILABLE
Description
viii, 160 pages ; 28 cm
Bibliography
Includes bibliographical references and index
Subject
Library employees -- In-service training.
Public services (Libraries)
Customer services.
Author
Smith, Mark, 1956-
ISBN
1856045994
9781856045995
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