Title Front-line customer service : 15 keys to customer satisfaction / Clay Carr

Published New York : Wiley, [1990] ©1990

Copies

Location	Call no.	Vol.	Availability
W'BOOL	658.812 Car/Flc		AVAILABLE

Description viii, 280 pages ; 25 cm Contents Includes index Analysis Business Public relations Notes Includes index Bibliography Bibliography: pages 269-276 Includes index Subject Customer relations. Author Carr, Clay, 1934- LC no. 89027570 ISBN 0471516163

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