| Description |
xxi, 386 pages : illustrations ; 24 cm |
| Series |
Routledge research in information technology and society ; 1 |
|
Routledge research in information technology and society ; 1
|
| Contents |
Introduction: the focus and content of this book / Richard Heeks -- Pt. 1. Information Age Reform. 1. Reinventing government in the information age / Richard Heeks. 2. Different approaches to information age reform / Richard Heeks and Anne Davies. 3. Understanding success and failure in information age reform / Richard Heeks and Subhash Bhatnagar. 4. Better information age reform: reducing the risk of information systems failure / Richard Heeks -- Pt. 2. Management Information Systems. 5. Information systems for improved performance management: development approaches in US public agencies / Douglas M. Brown. 6. Automating personnel records for improved management of human resources: the experience of three African governments / Piers Cain. 7. Evaluating information systems for decentralisation: health management reform in Ecuador / Angel Salazar -- Pt. 3. Extra-Organisational Information Systems. 8. Internet-enabled applications for local government democratisation: contradictions of the Swedish experience / Agneta Ranerup. 9. Community development and democratisation through information technology: building the new South Africa / Peter Benjamin. 10. Information technology's impact on the quality of democracy: reinventing the 'democratic vessel' / Andrew Korac-Kakabadse and Nada Korac-Kakabadse -- Pt. 4. National Planning for Information Age Reform. 11. Transforming accountability for government information technology projects: the impact of new US legislation / Laurence Wolfe. 12. Outsourcing and government information technology strategy: relevance of external consultant models in Barbados / Stewart Bishop. 13. Meeting training needs for information age reform: shortcomings of current training provision / David Mundy, Chipo Kanjo and Peter Mtema -- Pt. 5. Organisational Planning for Information Age Reform. 14. Strategic information systems planning: applying private sector frameworks in UK public healthcare / Joan A. Ballantine and Nigel Cunningham. 15. Reengineering public sector organisations using information technology / Kim Viborg Andersen. 16. Analysing performance information needs: using framework approaches in a UK public healthcare organisation / Joan A. Ballantine and Nigel Cunningham. 17. Recruiting and retaining information systems staff for information age reform / Nancy J. Johnson -- Appendix. Educators' guide |
| Summary |
Includes practical guidance and analytical insights, this work reviews the role of information systems in public sector reform. Discussion of key topics is complemented by case studies from the US, Europe and developing countries |
| Analysis |
Samfundsvidenskab Politologi |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Print version record |
| Subject |
Administrative agencies -- Data processing -- Case studies.
|
|
Information technology -- Political aspects.
|
|
Public administration -- Data processing.
|
| Genre/Form |
Case studies.
|
| Author |
Heeks, Richard, 1960-
|
| LC no. |
98045760 |
| ISBN |
0415190371 |
|
0415242479 (paperback: alk. paper) |
|
