Ch. 1. Becoming a manager: acting or reacting? / Jill Reynolds -- Ch. 2. Managing the team / Adrian Ward -- Ch. 3. Leadership and vision / Anita Rogers and Jill Reynolds -- Ch. 4. Managing change / Anita Rogers and Jill Reynolds -- Ch. 5. Supporting evidence-based practice and research-mindedness / David Shemmings and Yvonne Shemmings -- Ch. 6. Managing across professional and agency boundaries / Julie Charlesworth -- Ch. 7. Managing budgets and giving Best Value / Les Gallop -- Ch. 8. Managing information and using new technology in care agencies / Martin Ousley, John Rowlands and Janet Seden -- Ch. 9. Managing to protect / Hilary Brown and Janet Seden -- Ch. 10. Managing mistakes and challenges / John Burton -- Ch. 11. Managing significant life events / Janet Seden and Jeanne Samson Katz -- Ch. 12. Managing professional development / Mark Peel -- App. 1. The consultation process -- App. 2. Understanding budget reports and accounts / Gary Spolander and Roger Gomm
