Introduction -- Identity and facework : a theoretical perspective -- Creating an environment of constructive facework : a practical perspective -- Facework in the personal realm -- Facework in the relational realm -- Facework in the community -- Cultural and global issues -- Toward a practical theory of facework -- Guidelines from artisans
Summary
'Facework' introduces a paradigm that identifies facework as the key to communication within the management of difference. As shown by the numerous cases featured in this book, facework is a central process in the social construction of both identity and community
Bibliography
Includes bibliographical references (pages 205-216) and index
