Title Lean for service organizations and offices : a holistic approach for achieving operational excellence and improvements / Debashis Sarkar

Published Milwaukee, Wisconsin : ASQ Quality Press, 2007 ©2008

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Description 1 online resource (247 pages) : illustrations Bibliography Includes bibliographical references (pages 221-223) and index Notes Print version record Subject Service industries -- Management -- Handbooks, manuals, etc Industrial management -- Handbooks, manuals, etc Industrial management Service industries -- Management Genre/Form handbooks. Handbooks and manuals Handbooks and manuals. Guides et manuels. Form Electronic book ISBN 0873897242 9780873897242

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