Machine derived contents note: 1. Introduction: Cultural Diversity Competence: A Proactive Response to Change and Cultural Complexity. 2. Skill One: Understanding Culture as Multilevel. 3. Skill Two: Understanding Common Barriers to Effective Relationships. 4. Skill Three: Practicing Culturally-Centered Communication Skills. 5. Skill Four: Design and Implement Cultural Competence. Appendix
Bibliography
Includes bibliographical references (pages 121-127) and index