Cover; Acknowledgements; Contents; Introduction; 1 Human factors: so what's it got to do with me?; 2 The 'S' of SHEEP: Systems; 3 The 'H' of SHEEP: Human interaction; 4 The 'E' of SHEEP: Environment; 5 The second 'E' of SHEEP: Equipment; 6 The 'P' of SHEEP: Personal; 7 Communication: face to face is best; 8 Error awareness; Appendix 1; Appendix 2; Index
Summary
'Human Factors in Healthcare' educates the reader about what human factors actually entail, providing an insight into the processes of self-awareness, communication, leadership in a crisis, decision making, co-ordination and situational awareness, as well as how they currently function in these areas and ways they might improve
