| Description |
1 online resource (254 pages) : illustrations |
| Contents |
Introductio: a broken culture -- Part I. Building one of north America's top railroads -- Part II. Clarifying the vision -- Part III. Choosing the right switchpoints -- Part IV. Selecting the tools for change -- Part V. Aligning the switches -- Part VI. Assessing switchpoints' impact -- Part VII. Spiking the switches -- Part VIII. Learning from our journey |
| Summary |
"SwitchPoints is the inspiring story of how Canadian National Railway (CN) advanced from good to great in a few short years-becoming North America's top-performing railroad and a favorite with of corporate customers and investors. In it, the authors reveal how company-wide culture change propelled this aging transportation giant to become the profitable powerhouse it is today. Rich with insights and anecdotes, SwitchPoints offers lessons that can be applied to any organization seeking to improve the bottom line by improving their culture."--Publisher's description |
|
A compelling story of culture's role in transforming business results, from the experts who achieved it. CN (Canadian National Railway Company and its subsidiaries) went from worst to first in a few short years, rising to become the top-performing North American railroad, and a favorite among customers and investors alike. SwitchPoints tracks the way in which a company-wide culture change transformed this transportation giant into an even stronger, more profitable company. Through this book, two CN executives share their story with the help of the Continuous Learning Group (CLG) consultants wh |
| Bibliography |
Includes bibliographical references |
| Notes |
Resource, viewed November 11, 2021 |
| Subject |
Canadian National Railways -- History
|
| SUBJECT |
Canadian National Railways fast |
| Subject |
Railroads -- Canada -- History
|
|
Railroads
|
|
Canada
|
| Genre/Form |
History
|
| Form |
Electronic book
|
| Author |
Dakens, Les, author
|
|
Edwards, Peter, author
|
|
Norse, Ned, author
|
| ISBN |
9780470407301 |
|
0470407301 |
|
1281836982 |
|
9781281836984 |
|
