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Book Cover
E-book
Author Horn, Art, 1954-

Title Face it : recognizing and conquering the hidden fear that drives all conflict at work / Art Horn
Published New York : American Management Association, ©2004

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Description 1 online resource (viii, 232 pages)
Contents The people in your (work) neighborhood: The worrier; The controller; The fake; The attention-seeker; The victim; The prisoner -- Hell is not just other people: The transcendence model; Here comes the judge; Our shaky foundations; How we judge -- Moving from fear to freedom: What's your operating strategy?; A case of disidentification; There goes the judge; A way of being; A better way
Summary Conquer fear--before it overwhelms your workplace. Worriers, controllers, attention-seekers, victims--these are all typical profiles of professionals who let different types of fear keep them from achieving professional success. Also, fear is the root of conflict, which can undermine the productivity of teams and entire organizations. This book identifies several basic behavioral profiles, and helps readers assess their own behaviors as well as those of coworkers. It explains how the behaviors develop, and offers practical techniques for replacing fear and mistrust with mutual respect and rebuilding the sense of shared commitment to common goals.--From publisher description
Analysis Andre fag (naturvidenskab og teknik) Andre fag
Bibliography Includes bibliographical references (pages 226-227) and index
Notes English
Subject Psychology, Industrial.
Employees -- Psychology
Conflict management.
Interpersonal relations.
Conflict (Psychology)
Conflict, Psychological
Interpersonal Relations
Psychology, Industrial
BUSINESS & ECONOMICS -- Motivational.
BUSINESS & ECONOMICS -- Mentoring & Coaching.
Conflict (Psychology)
Conflict management
Employees -- Psychology
Interpersonal relations
Psychology, Industrial
Form Electronic book
ISBN 0814408354
9780814408353
9780814413180
0814413188