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Authors (Last name first) (1-2 of 2)
Baird, Kristin,
1
2000
Customer service in health care : a grassroots approach to creating a culture of service excellence
Baird, Kristin, author
San Francisco : Jossey-Bass ; Chicago : Health Forum, [2000]
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WATERFT HEALTH
362.1068 Bai/Csi
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2
2000
Customer Service in Health Care A Grassroots Approach to Creating a Culture of Service Excellence
Baird, Kristin
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