Title Good service is good business : 7 simple strategies for success / Catherine DeVrye

Published New York ; Sydney : Prentice Hall, 1994

Copies

Location	Call no.	Vol.	Availability
MELB	658.812 Dev/Gsi		AVAILABLE

Description xiv, 166 pages : illustrations ; 23 cm Series Competitive edge management series Competitive edge management series. Analysis Company management Customer services Marketing Overseas item Service sector Notes "Australian Institute of Management NSW Training Centre Ltd." -- Cover Bibliography Bibliography: pages 165-166 Subject Customer services -- Management. Customer services. Author Australian Institute of Management. N.S.W. Division. Training Centre ISBN 0724810951

Other Titles Good service is good business : seven simple strategies for success

  Permalink