| Description |
1 online resource (xxiii, 495 pages : illustrations (some color)) : digital files |
| Contents |
1. The current state of information technology governance literature / Sherrena Buckby, Peter Best, Jenny Stewart -- 2. IT governance-based IT strategy and management : literature review and future research directions / Junghoon Lee, Changjin Lee -- 3. IT governance : a critical review of the literature / David Musson -- 4. Adoption and implementation of IT governance : cases from Australian higher education / Jyotirmoyee Bhattacharjya, Vanessa Chang -- 5. Tailoring CobiT for public sector IT audit : an Australian case study / Lynne Gerke, Gail Ridley -- 6. Comprehensive architecture rationalization and engineering / Tony C. Shan, Winnie W. Hua -- 7. A comparative case study of three Korean firms : applying an IT governance framework / Junghoon Lee, Jung Woo Lee, Ja Young Lee -- 8. The impact of ICT governance within Australian companies / Breanna O'Donohue, Graeme Pye, Matthew J. Warren -- 9. Improving ICT governance : a radical restructure using CobiT and ITIL / Mark Toleman, Aileen Cater-Steel, Brian Kissell, Rob Chown, Michael Thompson -- 10. Managing IT security relationships within enterprise control frameworks / Brian Cusack -- 11. Unexplored linkages between corporate governance and IT governance : an evaluation and call to research / Michael A. Borth, Randy V. Bradley -- 12. I-Fit : optimizing the fit between business and IT / Alea Fairchild, Martin Smits, Piet Ribbers, Erik van Geel, Geert Snijder -- |
|
13. Competence of information technology professionals in Internet-based ventures / Tobias Kollmann, Mattias H̐Μưasel -- 14. The role of maturity models in IT governance : a comparison of the major models and their potential benefits to the enterprise / G. Philip Rogers -- 15. Governance of software development : the transition to agile scenario / Yael Dubinsky, Avi Yaeli, Yishai Feldman, Emmanuel Zarpas, Gil Nechushtai -- 16. The governance implications when it is outsourced / Anne C. Rouse -- 17. IT portfolio management : a pragmatic approach to implement IT governance / Muralidharan Ramakrishnan -- 18. Applying organizational theories to realize adaptive IT governance and service management / Andrew Dowse, Edward Lewis -- 19. Implementing IT service management : lessons learned from a university IT department / Jon Iden -- 20. A model for IT service strategy / Neil McBride -- 21. An overview of models and standards of processes in the SE, SwE, and IT disciplines / Manuel Mora, Ovsei Gelman, Rory O'Connor, Francisco Alvarez, Jorge Macias-Luevano -- 22. Perspectives of IT-service quality management : a concept for life cycle based quality management of IT-services / Claus-Peter Praeg, Dieter Spath -- 23. Measuring return on investment from implementing ITIL : a review of the literature / Chee Ing Tiong, Aileen Cater-Steel, Wui-Gee Tan -- 24. Integrated product life cycle management for software : CMMI, SPICE, and ISO/IEC 20000 / Dirk Malzahn |
| Summary |
"This book provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management"--Provided by publisher |
| Analysis |
Adaptive IT governance and service management |
|
Application of IT governance framework |
|
CMMI, SPICE and ISO 20000 |
|
CobiT |
|
Comprehensive architecture rationalization and engineering |
|
Corporate governance and IT governance relationship |
|
Enterprise control frameworks |
|
ICT governance impact |
|
I-Fit |
|
Improving ICT governance |
|
Information technology governance literature |
|
Integrated product life cycle management for software |
|
Internet-based IT professional competence |
|
IT governance adoption |
|
IT governance case studies |
|
IT governance frameworks |
|
IT governance implementation |
|
IT governance maturity models |
|
IT governance relationship |
|
IT governance-based IT strategy and management |
|
IT outsourcing |
|
IT portfolio management |
|
IT service management frameworks |
|
IT service management implementation |
|
IT service quality management |
|
IT service strategy |
|
ITIL implementation |
|
Public sector IT audit |
|
Reviews of IT governance research |
|
Software development governance |
| Bibliography |
Includes bibliographical references (pages 443-482) and index |
| Notes |
Mode of access: World Wide Web |
| Subject |
Information technology -- Management.
|
| Form |
Electronic book
|
| Author |
Cater-Steel, Aileen, 1954-
|
|
IGI Global.
|
| LC no. |
2008009102 |
| ISBN |
9781605660097 (PDF) |
|
1605660094 (PDF) |
|
