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Book Cover
E-book

Title Information systems outsourcing : towards sustainable business value / Rudy Hirschheim, Armin Heinzl, Jens Dibbern, editors
Edition Fourth edition
Published Heidelberg : Springer, 2014

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Description 1 online resource (ix, 515 pages) : illustrations
Series Progress in IS, 2196-8705
Progress in IS, 2196-8705
Contents Introduction -- Part I: Innovation Management -- Part II: Governance Frames -- Part III: Dynamic Governance Adaption -- Part IV: Multi-vendor and Multi-Client Ecosystem Management -- Part V: International Growth -- the Case of China -- Part VI: Social Responsibility and Social Capital Management -- Part VII: Crowdsourcing and Open Platforms
Summary This book attempts to synthesize research that contributes to a better understanding of how to reach sustainable business value through information systems (IS) outsourcing. Important topics in this realm are how IS outsourcing can contribute to innovation, how it can be dynamically governed, how to cope with its increasing complexity through multi-vendor arrangements, how service quality standards can be met, how corporate social responsibility can be upheld, and how to cope with increasing demands of internationalization and new sourcing models, such as crowdsourcing and platform-based cooperation. These issues are viewed from either the client or vendor perspective, or both. The book should be of interest to all academics and students in the fields of Information Systems, Management, and Organization as well as corporate executives and professionals who seek a more profound analysis and understanding of the underlying factors and mechanisms of outsourcing
Analysis bedrijfsmanagement
business management
leiderschap
leadership
informatiesystemen
information systems
internet
economie
economics
bedrijfswetenschap
management science
bedrijfsinformatiesystemen
management information systems
Management studies, Business Administration, Organizational Science (General)
Economics (General)
Management, bedrijfskunde, organisatiekunde (algemeen)
Economie (algemeen)
Notes Online resource; title from PDF title page (SpringerLink, viewed August 26, 2014)
Subject Computer service industry -- Management
Information technology -- Management.
Electronic data processing departments -- Contracting out.
Information technology -- Economic aspects
BUSINESS & ECONOMICS -- Industrial Management.
BUSINESS & ECONOMICS -- Management.
BUSINESS & ECONOMICS -- Management Science.
BUSINESS & ECONOMICS -- Organizational Behavior.
Computer service industry -- Management
Electronic data processing departments -- Contracting out
Information technology -- Economic aspects
Information technology -- Management
Form Electronic book
Author Hirschheim, R. A. (Rudy A.), editor.
Heinzl, Armin, editor
Dibbern, Jens, 1971- editor.
ISBN 9783662438206
3662438208
3662438194
9783662438190