Description |
1 online resource |
Series |
SAGE Knowledge. Cases |
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SAGE Knowledge. Cases
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Summary |
This case looks at leadership instability at Corvallis Crisis Line (CCL) and how it has affected the organization's ability to support and maintain a strong volunteer base. The CCL depends on volunteers to operate the 24/7 crisis intervention phone line and, over the course of the past four years, has experienced a series of weak leadership that caused a deterioration of its organizational culture and an unstable support network for volunteers. During the time frame from 2013-2017, CCL experienced a major change in its Board of Directors and cycled through three different leaders (with coinciding changes in the position title). Currently, CCL is operating without a staff lead and the Board President is, in a volunteer capacity, taking on the responsibilities an Executive Director or Manager would hold |
Notes |
Originally Published InDavidson, D., & Page, S. (2017). Essential Services at Risk: How Can Corvallis Crisis Line Survive? (B). Seattle, WA: Evans School of Public Policy & Governance, University of Washington |
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Description based on XML content |
Subject |
Corvallis Crisis Line
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Crisis intervention (Mental health services)
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Hotlines (Counseling)
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Organizational change.
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Voluntarism.
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Form |
Electronic book
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Author |
Page, Stephen, active 2019, author
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ISBN |
1526479389 |
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9781526479389 (ebook) |
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