Description |
1 online resource (xii, 242 pages) : illustrations |
Contents |
WORKSCRIPTS; Contents; Preface; Chapter 1 The New Workplace Environment; Chapter 2 Workplace Bombshells; Workscript 2.1 Meeting your new boss; Workscript 2.2 Meeting your new staff; Workscript 2.3 Explaining a restructuring; Workscript 2.4 Announcing a purchase or merger; Workscript 2.5 Announcing a relocation; Chapter 3 Death Sentences; Workscript 3.1 Terminating a company icon; Workscript 3.2 You're the icon being terminated; Workscript 3.3 Firing a friend; Workscript 3.4 Being fired by a friend; Workscript 3.5 Terminating someone close to retirement |
Summary |
What to say in today's toughest workplace situations. Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed. Whether you're a manager or employee, Workscripts explains what to say in life's toughest situations at work, including: Negotiating severance; Performance reviews; Responding to a pay cut; Asking for a raise or promotion; Terminating a friend; Job interviews |
Notes |
Print version record |
Subject |
Communication in management.
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Interpersonal communication.
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BUSINESS & ECONOMICS -- Business Communication -- General.
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Communication in management
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Interpersonal communication
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Form |
Electronic book
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Author |
Levine, Mark, 1958-
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LC no. |
2010020650 |
ISBN |
9780470912638 |
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0470912634 |
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9780470912645 |
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0470912642 |
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9780470912621 |
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0470912626 |
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