Presenting the true story of Charlotte, a woman who died as a result of medical errors, this program explores the events that led up to her death and outlines the changes that resulted from her case. It emphasizes that Charlotte's story has paved the way for safer patient care. Features commentary from Mary Ann Shea, Barbara Levin, and Pat Iyer
Notes
Title from resource description page (viewed April 19, 2018)
Performer
Presented by Mary Ann Shea, Barbara Levin, and Pat Iyer at an annual conference
