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Author Tillquist, Kristin

Title Capitalizing on kindness : why 21st century professionals need to be nice / Kristin Tillquist
Published Franklin Lakes, NJ : Career Press, ©2009

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Description 1 online resource (255 pages)
Contents Chapter 1 Kindness Capital 13 -- Chapter 2 The Power of Reputation 31 -- Chapter 3 The Power of Reciprocity 69 -- Chapter 4 The Power of Personality 97 -- Chapter 5 The Power of Thanks 133 -- Chapter 6 The Power of Connecting 167 -- Chapter 7 From Success to Significance 217 -- Appendix Capitalizing on Kindness Charter for Success and Significance 229
Summary "To be successful in the 21st century global marketplace you need many things - determination, well-articulated goals, and a bit of luck. But more than anything else, you need kindness. Kindness becomes the key business asset when you couple a caring attitude toward others with a focus on achieving your goals. Often people see business as a choice between being kind and being successful. This is a fictitious trade-off. Nice people are more successful. Those who wish to succeed in the 21st century business climate which is characterized by intense competition, ever-evolving technologies, and escalating expectations, must make the conscious development of kindness their business imperative. The successes of many of the most accomplished professionals come as a result of developing the Five Powers of Kindness: 1. Reputation: Being trusted and building a strong reputation; 2. Reciprocity: Garnering reciprocal kindnesses from others; 3. Personality: Learning to be someone that others like; 4. Thanks: Being gracious and appreciative of others; and 5. Connecting: Building a strong network of relationships. In Capitalizing on Kindness you will learn simple techniques to harness the Five Powers to your professional advantage."--Publisher's description
Bibliography Includes bibliographical references (pages 243-247) and index
Notes Print version record
Subject Business ethics.
Professional ethics.
Kindness
Success in business.
professional ethics.
BUSINESS & ECONOMICS -- Motivational.
BUSINESS & ECONOMICS -- Mentoring & Coaching.
Business ethics.
Professional ethics.
Kindness.
Success in business.
Business ethics
Kindness
Professional ethics
Success in business
Form Electronic book
ISBN 9781601638892
1601638892