Session A. Managing conflict in the workplace -- Session B. Managing positively -- Session C. Counselling and mentoring -- Performance checks -- Reflect and review
Summary
"Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management"--Resource description page
