Description |
xi, 316 pages ; 25 cm |
Contents |
Ch. 1. Communicating with Diversity at Work -- Ch. 2. Diversity at Work -- Ch. 3. How Cultures Differ -- Ch. 4. (Sub)Cultural Communication at Work - 1 -- Ch. 5. (Sub)Cultural Communication at Work - 2 -- Ch. 6. Barriers to Communicating Across Cultures -- Ch. 7. Intercultural Communication Theories -- Ch. 8. Skills for Working with Diversity -- Ch. 9. Skills for Working Abroad -- Ch. 10. Appendix: Extracts from USA State Department's Human Rights Reports 1996 |
Summary |
"Communicating across Cultures is a vocational guide that offers us the skills to recognize, understand, and overcome communication difficulties among cultures, whether they are based on nationality, ethnicity, gender, sexual orientation, age, education, social class, and level of (dis)-ability on a daily basis. The author's theoretical and practical discussions, enhanced with many figures and examples, help us to recognize the various values, attitudes, expectations, concerns, and pattern behaviors that we all encounter in the workplace. Communicating across Cultures is an essential tool in any personnel training program."--BOOK JACKET |
Notes |
Includes index |
Bibliography |
Bibliography |
Subject |
Organizational behavior.
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Communication in managementIntercultural communication
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Communication in management.
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Diversity in the workplace.
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Communication in personnel management.
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Intercultural communication.
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Author |
Guirdham, Maureen.
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LC no. |
99000125 |
ISBN |
0333754093 |
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0333754107 paperback |
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