| Description |
x, 580 pages ; 22 cm |
| Series |
Studies in interactional sociolinguistics |
|
Studies in interactional sociolinguistics ; 8
|
| Contents |
Analyzing talk at work : an introduction / Paul Drew and John Heritage -- Activity types and language / Stephen C. Levinson -- On talk and its institutional occasions / Emanuel A. Schegloff -- Veiled morality : notes on discretion in psychiatry / Jörg R. Bergmann -- Footing in the achievement of neutrality : the case of news-interview discourse / Steven E. Clayman -- Displaying neutrality : formal aspects of informal court proceedings / J. Maxwell Atkinson -- Answers as interactional products : two sequential practices used in job interviews / Graham Button -- The delivery and reception of diagnosis in the general-practice consultation / Christian Heath -- On the management of disagreement between news interviewees / David Greatbatch -- Interviewing in intercultural situations / John J. Gumperz -- On clinicians co-implicating recipients' perspective in the delivery of diagnostic news / Douglas W. Maynard |
|
Dilemmas of advice : aspects of the delivery and reception of advice in interactions between health visitors and first-time mothers / John Heritage and Sue Sefi -- The interactional organization of calls for emergency assistance / Don H. Zimmerman -- Contested evidence in courtroom cross-examination : the case of a trial for rape / Paul Drew -- The rejection of advice : managing the problematic convergence of a "troubles-telling" and a "service encounter" / Gail Jefferson and John R.E. Lee |
| Summary |
Talk at Work is a major collection of studies of language and interaction in a wide variety of institutional and workplace settings, including doctor-patient consultations, legal hearings, mass media, job interviews, visits by health visitors, psychiatric interviews, and calls to emergency services. A theoretical overview of the distinctive contribution made by conversation analysis to our understanding of talk in institutional contexts is followed by reports of the contributors' original empirical research |
| Analysis |
Oral communication |
|
Oral communication |
| Notes |
Bibliography: p549-571. - Includes index |
| Bibliography |
Includes bibliographical references and indexes |
| Subject |
Communication in small groups.
|
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Conversation.
|
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Interpersonal relations.
|
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Oral communication.
|
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Social interaction.
|
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Sociolinguistics.
|
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Work.
|
| Author |
Drew, Paul.
|
|
Heritage, John.
|
| LC no. |
91044627 |
| ISBN |
0521374898 |
|
0521376335 (pb) |
|
