Table of Contents -- Switzerland Quick Look -- Country Facts -- The Swiss -- Cultural Stereotypes -- Regional Differences -- Government & Business -- The Work Environment -- Women in Business -- Making Connections -- Strategies for Success -- Time -- Business Meetings -- Negotiating Styles -- Business Outside the Law -- Names & Greetings -- Communication Styles -- Customs -- Dress & Appearance -- Reading the Swiss -- Entertaining -- Socializing -- Basic Phrases -- Correspondence -- Useful Telephone Numbers -- Books & Internet Addresses