| Description |
xxi, 94 pages : illustrations ; 25 cm |
| Series |
Parliamentary paper ; no. 108 of 1998 |
|
Parliamentary paper (Australia. Parliament) ; 1998, no. 108
|
| Contents |
chapter 1. Background to the inquiry -- The inquiry process -- Scope of the inquiry -- chapter 2. Funding of welfare services -- Context of reform -- Funding models for welfare services -- Reforms in the states -- chapter 3. Current levels of welfare service provision in Australia -- Welfare expenditure in Australia -- The states and territories -- Areas of welfare expenditure -- Impacts of contracting out and competitive tendering of welfare services -- Impacts on accountability -- Impacts on service quality -- Continuity of service delivery -- Information asymmetry -- Impacts on the cost of services -- Sector impacts -- Regional impacts -- chapter 5. Adequacy of current monitoring of performance standards for services delivered by the non-government sector -- Performance monitoring in the welfare sector -- Sources of inadequate performance monitoring -- Problems with developing robust performance indicators -- Defining outcomes for welfare services -- Uncoordinated development of performance standards and quality assurance -- Accreditation programs -- Costs of accreditation -- Costs of reporting -- Training in performance monitoring -- chapter 6. The appropriateness of tendering -- Concept of contestability -- Approaches to contestability -- Continuum of contestability -- Contestability continuum for welfare services -- chapter 7. The role of government -- Developing robust service agreements -- Managing tender processes -- Ongoing management of service agreements -- Appendix 1. List of submissions -- Appendix 2. List of witnesses.juveniles -- Ar |
| Summary |
Terms of reference: To inquire into and report on the desirability and feasibility of increased contracting out and competitive tendering of welfare service delivery by all service providers with specific reference to: (1) the curent levels of welfare service provision by the non-government welfare sector; (2) the adequacy of current monitoring of performance standards for services delivered by the non-government welfare sector; (3) the costs and benefits provided by incresed contracting out of government services; (4) the role of government in standards setting and monitoring of accountability standards; and (5) the role of government in measuring the efficiency and effectiveness of new service delivery arrangements |
| Analysis |
Accountability |
|
Competitive tendering and contracting |
|
Contestability |
|
Cost benefit analysis |
|
Effectiveness |
|
Efficiency |
|
Federal issue |
|
Government expenditure |
|
Nongovernment welfare sector |
|
Performance indicators |
|
Service delivery |
|
State issue |
|
Welfare measures |
| Notes |
"June 1998" |
| Bibliography |
Includes bibliographical references |
| Notes |
Also published as Parliamentary paper (Australia. Parliament) ; 108/1998 |
| Subject |
Competition -- Australia.
|
|
Contracting out -- Australia.
|
|
Public contracts -- Australia.
|
|
Social service -- Contracting out -- Australia.
|
|
Public welfare -- Contracting out -- Australia.
|
|
Trade regulation -- Australia.
|
| Author |
Forrest, John A
|
|
Australia. Parliament. House of Representatives. Standing Committee on Family and Community Affairs.
|
| LC no. |
00001398 |
| ISBN |
0644527412 |
|
