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Book Cover
Book
Author Williams, Diana, 1957-

Title Communication skills in practice : a practical guide for health professionals / Diana Williams
Published London ; Bristol, Pa. : J. Kingsley Publishers, 1997

Copies

Location Call no. Vol. Availability
 MELB  610.696 Wil/Csi  AVAILABLE
 W'BOOL  610.696 Wil/Csi  AVAILABLE
 WATERFT HEALTH  610.696 Wil/Csi  AVAILABLE
Description 382 pages : illustrations ; 24 cm
Contents pt. 1. Communication Skills. 1. Non-Verbal Communication. 2. Paralinguistic Features of Communication. 3. Verbal Communication -- pt. 2. Interviews. 4. Purpose of Interviews. 5. Scene Setting. 6. Gathering Information. 7. Involving the Interviewee. 8. Completing the Interview. 9. Dealing with Difficult Situations. 10. Working with Interpreters. 11. Interviewing Skills in Context -- pt. 3. Professional Meetings. 12. Preparation. 13. Communication Roles. 14. Presenting Self. 15. Meetings Skills in Context -- pt. 4. Presentation Skills. 16. Preparation. 17. Effective Use of Voice. 18. Delivering Content. 19. Establishing Rapport with the Audience. 20. Using Non-Verbal Communication. 21. Effective Use of Audio Visual Aids
Summary "[The book] offers practical advice and guidance on developing communication skills for the health professional. The first section has a comprehensive description of the verbal and non-verbal behaviours that constitute communication. These definitions form a common terminology for the later sections which deal with a variety of clinical and professional communication contexts." - Back cover
Bibliography Includes bibliographical references (pages 368-374) and indexes
Subject Communication in medicine.
Communication.
Interpersonal communication.
Interpersonal relations.
Communication.
Communication.
Interpersonal Relations.
Communication.
Interpersonal Relations.
LC no. 96011245
ISBN 1853022322
9781853022326