Negotiation is something we've all done at one time or another. Whilst we are not taught negotiation at school, it is a valuable skill to master, particularly in the workplace. In this training program you are shown a sales negotiation between an account manager and an office manager. Through the scenario you will learn: the importance of preparation, tips for handling objections, and importance of questioning
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Title from resource description page (viewed Oct. 27, 2014)
