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Author Tortorella, Michael, 1947-

Title Reliability, maintainability, and supportability : best practices for systems engineers / Michael Tortorella
Published Hoboken, New Jersey : John Wiley & Sons, Inc., [2015]

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Description 1 online resource
Contents Machine generated contents note: 1. Systems Engineering and the Sustainability Disciplines -- 1.1. Purpose of this Book -- 1.1.1. Systems Engineers Create and Monitor Requirements -- 1.1.2. Good Requirements are a Key to Success -- 1.1.3. Sustainability Requirements are Important Too -- 1.1.4. Focused Action is Needed to Achieve the Goals Expressed by the Requirements -- 1.2. Goals -- 1.3. Scope -- 1.3.1. Reliability Engineering -- 1.3.2. Maintainability Engineering -- 1.3.3. Supportability Engineering -- 1.4. Audience -- 1.4.1. Who Should Read This Book? -- 1.4.2. Prerequisites -- 1.4.3. Postrequisites -- 1.5. Getting Started -- 1.6. Key Success Factors for Systems Engineers in Reliability, Maintainability, and Supportability Engineering -- 1.6.1. Customer-Supplier Relationships -- 1.6.2. Language and Clarity of Communication -- 1.6.3. Statistical Thinking -- 1.7. Organizing a Course Using this Book -- 1.7.1. Examples -- 1.7.2. Exercises -- 1.7.3. References -- 1.8. Chapter Summary -- References -- 2. Reliability Requirements -- 2.1. What to Expect from this Chapter -- 2.2. Reliability for Systems Engineers -- 2.2.1. "Reliability" in Conversation -- 2.2.2. "Reliability" in Engineering -- 2.2.3. Foundational Concepts -- 2.2.4. Reliability Concepts for Systems Engineers -- 2.2.5. Definition of Reliability -- 2.2.6. Failure Modes, Failure Mechanisms, and Failure Causes -- 2.2.7. Stress-Strength Model -- 2.2.8. Competing Risk Model -- 2.3. Reliability, Maintainability, and Supportability are Mutually Reinforcing -- 2.3.1. Introduction -- 2.3.2. Mutual Reinforcement -- 2.4. Structure of Reliability Requirements -- 2.4.1. Reliability Effectiveness Criteria -- 2.4.2. Reliability Figures of Merit -- 2.4.3. Quantitative Reliability Requirements Frameworks -- 2.5. Examples of Reliability Requirements -- 2.5.1. Reliability Requirements for a Product -- 2.5.2. Reliability Requirements for a Flow Network -- 2.5.3. Reliability Requirements for a Standing Service -- 2.5.4. Reliability Requirements for an On-Demand Service -- 2.6. Interpretation of Reliability Requirements -- 2.6.1. Introduction -- 2.6.2. Stakeholders -- 2.6.3. Interpretation of Requirements Based on Effectiveness Criteria -- 2.6.4. Interpretation of Requirements Based on Figures of Merit -- 2.6.5. Models and Predictions -- 2.6.6. What Happens When a Requirement is Not Met? -- 2.7. Some Additional Figures of Merit -- 2.7.1. Cumulative Distribution Function -- 2.7.2. Measures of Central Tendency -- 2.7.3. Measures of Dispersion -- 2.7.4. Percentiles -- 2.7.5. Central Limit Theorem and Confidence Intervals -- 2.8. Current Best Practices in Developing Reliability Requirements -- 2.8.1. Determination of Failure Modes -- 2.8.2. Determination of Customer Needs and Desires for Reliability and Economic Balance with Reliability Requirements -- 2.8.3. Review All Reliability Requirements for Completeness -- 2.8.4. Allocation of System Reliability Requirements to System Components -- 2.8.5. Document Reliability Requirements -- 2.9. Chapter Summary -- 2.10. Exercises -- References -- 3. Reliability Modeling for Systems Engineers -- 3.1. What to Expect from this Chapter -- 3.2. Introduction -- 3.3. Reliability Effectiveness Criteria and Figures of Merit for Nonmaintained Units -- 3.3.1. Introduction -- 3.3.2. Life Distribution and the Survivor Function -- 3.3.3. Other Quantities Related to the Life Distribution and Survivor Function -- 3.3.4. Some Commonly Used Life Distributions -- 3.3.5. Quantitative Incorporation of Environmental Stresses -- 3.3.6. Quantitative Incorporation of Manufacturing Process Quality -- 3.3.7. Operational Time and Calendar Time -- 3.3.8. Summary -- 3.4. Ensembles of Nonmaintained Components -- 3.4.1. System Functional Decomposition -- 3.4.2. Some Examples of System and Service Functional Decompositions -- 3.4.3. Reliability Block Diagram -- 3.4.4. Ensembles of Single-Point-of-Failure Units: Series Systems -- 3.4.5. Ensembles Containing Redundant Elements: Parallel Systems -- 3.4.6. Structure Functions -- 3.4.7. Path Set and Cut Set Methods -- 3.4.8. Reliability Importance -- 3.4.9. Non-Service-Affecting Parts -- 3.5. Reliability Modeling Best Practices for Systems Engineers -- 3.6. Chapter Summary -- 3.7. Exercises -- References -- 4. Reliability Modeling for Systems Engineers -- 4.1. What to Expect from this Chapter -- 4.2. Introduction -- 4.3. Reliability Effectiveness Criteria and Figures of Merit for Maintained Systems -- 4.3.1. Introduction -- 4.3.2. System Reliability Process -- 4.3.3. Reliability Effectiveness Criteria and Figures of Merit Connected with the System Reliability Process -- 4.3.4. When is a Maintainable System Not a Maintained System? -- 4.4. Maintained System Reliability Models -- 4.4.1. Types of Repair and Service Restoration Models -- 4.4.2. Systems with Renewal Repair -- 4.4.3. Systems with Revival Repair -- 4.4.4. More-General Repair Models -- 4.4.5. Separate Maintenance Model -- 4.4.6. Superpositions of Point Processes and Systems with Many Single Points of Failure -- 4.4.7. State Diagram Reliability Models -- 4.5. Stability of Reliability Models -- 4.6. Software Resources -- 4.7. Reliability Modeling Best Practices for Systems Engineers -- 4.7.1. Develop and Use a Reliability Model -- 4.7.2. Develop the Reliability-Profitability Curve -- 4.7.3. Budget for Reliability -- 4.7.4. Design for Reliability -- 4.8. Chapter Summary -- 4.9. Exercises -- References -- 5. Comparing Predicted and Realized Reliability with Requirements -- 5.1. What to Expect from this Chapter -- 5.2. Introduction -- 5.3. Effectiveness Criteria, Figures of Merit, Metrics, and Predictions -- 5.3.1. Review -- 5.3.2. Example -- 5.3.3. Reliability Predictions -- 5.4. Statistical Comparison Overview -- 5.4.1. Quality of Knowledge -- 5.4.2. Three Comparisons -- 5.4.3. Count Data from Aggregates of Systems -- 5.4.4. Environmental Conditions -- 5.5. Statistical Comparison Techniques -- 5.5.1. Duration Requirements -- 5.5.2. Count Requirements -- 5.6. Failure Reporting and Corrective Action System -- 5.7. Reliability Testing -- 5.7.1. Component Life Testing -- 5.7.2. Reliability Growth Testing -- 5.7.3. Software Reliability Modeling -- 5.8. Best Practices in Reliability Requirements Comparisons -- 5.8.1. Track Achievement of Reliability Requirements -- 5.8.2. Institute a FRACAS -- 5.9. Chapter Summary -- 5.10. Exercises -- References -- 6. Design for Reliability -- 6.1. What to Expect from this Chapter -- 6.2. Introduction -- 6.3. Techniques for Reliability Assessment -- 6.3.1. Quantitative Reliability Modeling -- 6.3.2. Reliability Testing -- 6.4. Design for Reliability Process -- 6.4.1. Information Sources -- 6.5. Hardware Design for Reliability -- 6.5.1. Printed Wiring Boards -- 6.5.2. Design for Reliability in Complex Systems -- 6.6. Qualitative Design for Reliability Techniques -- 6.6.1. Fault Tree Analysis -- 6.6.2. Failure Modes, Effects, and Criticality Analysis -- 6.7. Design for Reliability for Software Products -- 6.8. Robust Design -- 6.9. Design for Reliability Best Practices for Systems Engineers -- 6.9.1. Reliability Requirements -- 6.9.2. Reliability Assessment -- 6.9.3. Reliability Testing -- 6.9.4. DFR Practices -- 6.10. Software Resources -- 6.11. Chapter Summary -- 6.12. Exercises -- References -- 7. Reliability Engineering for High-Consequence Systems -- 7.1. What to Expect from this Chapter -- 7.2. Definition and Examples of High-Consequence Systems
-- 7.2.1. What is a High-Consequence System? -- 7.2.2. Examples of High-Consequence Systems -- 7.3. Reliability Requirements for High-Consequence Systems -- 7.4. Strategies for Meeting Reliability Requirements in High-Consequence Systems -- 7.4.1. Redundancy -- 7.4.2. Network Resiliency -- 7.4.3. Component Qualification and Certification -- 7.4.4. Failure Isolation -- 7.5. Current Best Practices in Reliability Engineering for High-Consequence Systems -- 7.6. Chapter Summary -- 7.7. Exercises -- References -- 8. Reliability Engineering for Services -- 8.1. What to Expect from this Chapter -- 8.2. Introduction -- 8.2.1. On-Demand Services -- 8.2.2. Always-On Services -- 8.3. Service Functional Decomposition -- 8.4. Service Failure Modes and Failure Mechanisms -- 8.4.1. Introduction -- 8.4.2. Service Failure Modes -- 8.4.3. Service Failure Mechanisms -- 8.5. Service Reliability Requirements -- 8.5.1. Examples of Service Reliability Requirements -- 8.5.2. Interpretation of Service Reliability Requirements -- 8.6. Service-Level Agreements -- 8.7. SDI Reliability Requirements -- 8.8. Design for Reliability Techniques for Services -- 8.8.1. Service Fault Tree Analysis -- 8.8.2. Service FME(C)A -- 8.9. Current Best Practices in Service Reliability Engineering -- 8.9.1. Set Reliability Requirements for the Service -- 8.9.2. Determine Infrastructure Reliability Requirements from Service Reliability Requirements -- 8.9.3. Monitor Achievement of Service Reliability Requirements -- 8.10. Chapter Summary -- 8.11. Exercises -- References -- 9. Reliability Engineering for the Software Component of Systems and Services -- 9.1. What to Expect from this Chapter -- 9.2. Introduction -- 9.3. Reliability Requirements for the Software Component of Systems and Services -- 9.3.1. Allocation of System Reliability Requirements to the Software Component
Note continued: 9.3.2. Reliability Requirements for Security and Other Novel Areas -- 9.3.3. Operational Time and Calendar Time -- 9.4. Reliability Modeling for Software -- 9.4.1. Reliability Growth Modeling for the Sequence of Failure Times -- 9.4.2. Other Approaches -- 9.5. Software Failure Modes and Failure Mechanisms -- 9.5.1. Software Failure Modes -- 9.5.2. Software Failure Mechanisms -- 9.6. Design for Reliability in Software -- 9.6.1. Software Fault Tree Analysis -- 9.6.2. Software FME(C)A -- 9.6.3. Some Software Failure Prevention Strategies -- 9.7. Current Best Practices in Reliability Engineering for Software -- 9.7.1. Follow Good Software Engineering Practices -- 9.7.2. Conduct Design Reviews Focused on Reliability -- 9.7.3. Reuse Known Good Software -- 9.7.4. Encourage a Prevention Mindset -- 9.8. Chapter Summary -- 9.9. Exercises -- References -- 10. Maintainability Requirements -- 10.1. What to Expect from this Chapter -- 10.2. Maintainability for Systems Engineers -- 10.2.1. Definitions -- 10.2.2. System Maintenance Concept -- 10.2.3. Use of Maintainability Effectiveness Criteria and Requirements -- 10.2.4. Use of Preventive Maintenance -- 10.2.5. Levels of Maintenance -- 10.2.6. Organizational Responsibilities -- 10.2.7. Design Features -- 10.2.8. Maintenance Environment -- 10.2.9. Warranties -- 10.2.10. Preventive Maintenance and Corrective Maintenance -- 10.2.11. Maintainability for Services -- 10.3. Maintainability Effectiveness Criteria and Figures of Merit -- 10.3.1. Products and Systems -- 10.3.2. Services -- 10.4. Examples of Maintainability Requirements -- 10.5. Maintainability Modeling -- 10.5.1. Duration and Labor-Hour Effectiveness Criteria and Figures of Merit -- 10.5.2. Count Effectiveness Criteria and Figures of Merit -- 10.6. Interpreting and Verifying Maintainability Requirements -- 10.6.1. Duration Effectiveness Criteria and Figures of Merit -- 10.6.2. Count Effectiveness Criteria and Figures of Merit -- 10.6.3. Cost and Labor-Hour Effectiveness Criteria and Figures of Merit -- 10.6.4. Three Availability Figures of Merit -- 10.7. Maintainability Engineering for High-Consequence Systems -- 10.8. Current Best Practices in Maintainability Requirements Development -- 10.8.1. Determine Customer Needs for Maintainability -- 10.8.2. Balance Maintenance with Economics -- 10.8.3. Use Quantitative Maintainability Modeling to Ensure Support for Maintainability Requirements -- 10.8.4. Manage Maintainability by Fact -- 10.9. Chapter Summary -- 10.10. Exercises -- References -- 11. Design for Maintainability -- 11.1. What to Expect from this Chapter -- 11.2. System or Service Maintenance Concept -- 11.3. Maintainability Assessment -- 11.3.1. Maintenance Functional Decomposition and Maintainability Block Diagram -- 11.3.2. Quantitative Maintainability Modeling -- 11.4. Design for Maintainability Techniques -- 11.4.1. System Maintenance Concept -- 11.4.2. Level of Repair Analysis -- 11.4.3. Preventive Maintenance -- 11.4.4. Reliability-Centered Maintenance (RCM) -- 11.5. Current Best Practices in Design for Maintainability -- 11.5.1. Make a Deliberate Maintainability Plan -- 11.5.2. Determine Which Design for Maintainability Techniques to Use -- 11.5.3. Integration -- 11.5.4. Organizational Factors -- 11.6. Chapter Summary -- 11.7. Exercises -- References -- 12. Support Requirements -- 12.1. What to Expect from this Chapter -- 12.2. Supportability for Systems Engineers -- 12.2.1. Supportability as a System Property -- 12.2.2. Factors Promoting Supportability -- 12.2.3. Activities Included in Supportability Engineering -- 12.2.4. Measuring and Monitoring Supportability -- 12.2.5. Developing and Interpreting Support Requirements -- 12.3. System or Service Support Concept -- 12.4. Support Effectiveness Criteria and Figures of Merit -- 12.5. Examples of Support Requirements -- 12.5.1. Support Elapsed Time (Duration) Requirements -- 12.5.2. Support Count Requirements -- 12.6. Interpreting and Verifying Support Requirements -- 12.7. Supportability Engineering for High-Consequence Systems -- 12.8. Current Best Practices in Support Requirements Development -- 12.8.1. Identify Support Needs -- 12.8.2. Balance Support with Economics -- 12.8.3. Use Quantitative Modeling to Promote Rationally Based Support Requirements -- 12.8.4. Manage Supportability by Fact -- 12.9. Chapter Summary -- 12.10. Exercises -- References -- 13. Design for Supportability -- 13.1. What to Expect from this Chapter -- 13.2. Supportability Assessment -- 13.2.1. Quantitative Supportability Assessment -- 13.2.2. Qualitative Supportability Assessment -- 13.3. Implementation of Factors Promoting Supportability -- 13.3.1. Diagnostics and Fault Location -- 13.3.2. Tools and Equipment -- 13.3.3. Documentation and Workflow Management -- 13.3.4. Staff Training -- 13.3.5. Layout of Repair Facility and Workstation Design -- 13.3.6. Design of Maintenance Procedures -- 13.3.7. Spare Parts, Repair Parts, and Consumables Inventory -- 13.3.8. Transportation and Logistics -- 13.4. Quantitative Design for Supportability Techniques -- 13.4.1. Performance Analysis of a Maintenance Facility -- 13.4.2. Staff Sizing: The Machine Servicing Model -- 13.5. Current Best Practices in Design for Supportability -- 13.5.1. Customer Needs and Supportability Requirements -- 13.5.2. Team Integration -- 13.5.3. Modeling and Optimization -- 13.5.4. Continual Improvement -- 13.6. Chapter Summary -- 13.7. Exercises -- References
Summary "Provides exercises in each chapter, allowing the reader to try out some of the ideas and procedures presented in the chapter"-- Provided by publisher
Bibliography Includes bibliographical references and index
Notes Print version record and CIP data provided by publisher
Subject Reliability (Engineering)
TECHNOLOGY & ENGINEERING -- Electronics -- General.
TECHNOLOGY & ENGINEERING -- Mechanical.
TECHNOLOGY & ENGINEERING -- Industrial Engineering.
Reliability (Engineering)
Form Electronic book
LC no. 2015006142
ISBN 9781119058304
1119058309
9781119058502
1119058503