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Book Cover
E-book
Author Ko, Stephen, author

Title Klook : shaping the way travelers discover destinations and customize itineraries / Stephen Ko
Published London : SAGE Publications: SAGE Business Cases Originals, 2019

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Description 1 online resource
Series SAGE Knowledge. Cases
SAGE Knowledge. Cases
Summary Officially launched in September 2014, Klook is an in-destination services booking platform that allows travelers to reserve discounted attractions, activities, food, transportation, and WiFi. Based in Hong Kong, Klook started out as a local platform selling discounted attraction tickets to Hongkongers. However, it has since expanded regionally across Asia and is currently eyeing expansion to North America and Europe. This case provides readers with an opportunity to understand the business model of Klook. Readers are asked to identify customer needs in the context of booking in-destination services using the Value Proposition Canvas, and to illustrate how to build a repeatable, scalable, and profitable business model using the Business Model Canvas. Finally, students must advise the cofounders of Klook on how to mitigate any potential risks and how to move forward to connect travelers worldwide with the localized experiences they want and need
Bibliography Includes bibliographical references and index
Notes Description based on XML content
Subject Klook -- Case studies
Tourism -- Case studies
Travel -- Computer network resources -- Case studies
Tourism
Travel -- Computer network resources
Genre/Form Case studies
Case studies.
Études de cas.
Form Electronic book
ISBN 9781526488190
1526488191