Cover; CONTENTS; EDITORIAL ADVISORY BOARD; The emotions of managing: an introduction to the special issue; Differential effects of male and female managers' non-verbal emotional skills on employees' ratings; Everyone fails!; Leading with emotional labor; The emotional and social intelligences of effective leadership; Doing well and doing good
Summary
The past decade has seen a growing understanding of how emotions are intertwined with and embedded in all aspects of organizational life. The traditional stereotype of the detached and singularly cognitive-focused Mr. Spock-like manager has been replaced by one in which managers are expected to be more well-rounded, "fully human" individuals. With this e-book, we turn the spotlight on managers in considering the role of emotions and emotional skills in everyday managerial work
