Description |
vii, 183 pages : illustrations ; 28 cm |
Series |
Jones, Thomas P
|
Contents |
1. Introducing KM -- 2. Personal KM -- 3. Capture and corroborate -- 4. Organize and secure -- 5. Analyze and collaborate -- 6. Storytelling and knowledge transfer -- 7. Systems thinking -- 8. Harnessing Metcalfe's law: Utility = Nodes² -- 9. 3D communication -- 10. Building in knowledge exchange -- 11. Developing KM strategies -- 12. The ethics of KM -- 13. Metrics and taming wicked problems -- 14. Careers in KM |
Notes |
Includes bibliographical references and index. Ch. 1. Introducing KM -- Ch. 2. Personal KM -- Ch. 3. Capture and Corroborate -- Ch. 4. Organize and Secure -- Ch. 5. Analyze and Collaborate -- Ch. 6. Storytelling and Knowledge Transfer -- Ch. 7. Systems Thinking -- Ch. 8. Harnessing Metcalfe's Law: Utility = Nodes[superscript 2] -- Ch. 9. 3D Communication -- Ch. 10. Building in Knowledge Exchange -- Ch. 11. Developing KM Strategies -- Ch. 12. The Ethics of KM -- Ch. 13. Metrics and Taming Wicked Problems -- Ch. 14. Careers in KM. Summary: This book is a learning tool that outlines how knowledge management works and the impact it has on organisations and introduces a range of tools, techniques and terminology aimed at enhancing innovation, communication and dedication among individuals and workgroups. The chapters are: Introducing knowledge management; Personal knowledge management; Capture and corroborate; Organise and secure; Analyze and collaborate; Storytelling and knowledge transfer; Systems thinking; Harnessing Metcalfe's Law: utility = nodes2; 3D communication; Building in knowledge exchange; Developing KM strategies; The ethics of KM; Metrics and taming wicked problems; Careers in KM |
Bibliography |
Includes bibliographical references and index |
Notes |
Also available online via the World Wide Web, by subscription to Books24x7 (BusinessPro) |
Subject |
Knowledge management.
|
Author |
Jones, Thomas P.
|
|
Books24x7, Inc.
|
LC no. |
2003043696 |
ISBN |
0750677287 |
|
9780750677288 |
|