| Description |
xviii, 394 pages : illustrations ; 25 cm |
| Series |
International series in operations research & management science ; Volume 215 |
|
International series in operations research & management science ; Volume 215
|
| Contents |
Contents note continued: Measuring Efficiency of Courts: An Assessment of Brazilian Courts Productivity / Luciana Yeung -- Cost Efficiency and Market Power: A Test of Quiet Life and Related Hypotheses in Indonesian Banking Industry / Viverita -- Internal Structure of Service Organization: From Multi-activity Financial Institutions to Network Structure Hotels / Li-Hsueh Chen -- Application of DEA in the Electricity Sector: The Case of Meralco Distribution Sectors / Ma. Socorro P. Calara -- Improving Energy Efficiency Using Data Envelopment Analysis: A Case of Walnut Production / Richard Mulwa -- Service Productivity in IT: A Network Efficiency Measure with Application to Communication Systems / Alexandru Murgu -- Efficiency of Software Development Projects: A Case Study on an Information Technology Company in India / Anshu Kataria -- Protocol for Comprehensive Efficiency Analysis of Multi-Service Metropolitan Transit Agency Operators / Matthew G. Karlaftis -- |
|
Contents note continued: Measuring the Sustainability of Air Navigation Services / Paula Rachel Mark -- Measuring and Managing the Productivity of U.S. Public Transit Systems: An Unoriented Network DEA / Thomas R. Sexton |
|
Machine generated contents note: Managing Service Productivity Using Data Envelopment Analysis / Emilyn Cabanda -- Development of Assessment Model for Research Efficiency of Universities / Kwangtae Park -- Incorporating Intra- and Inter-Input/Output Weight Restrictions in Piecewise Linear DEA: An Application to the Assessment of the Research Activity in Higher Education / Dimitris K. Despotis -- Estimating the Efficiency of Healthcare Facilities Providing HIV/AIDS Treatment in Zambia: A Data Envelopment Approach / Ali Emrouznejad -- Benchmarking in Healthcare: An Approach Based on Closest Targets / Jesus T. Pastor -- Service Enterprise Productivity in Action (SEPIA) / Renu Agarwal -- Using Data Envelopment Analysis to Measure Good Governance / Jose Ramon Albert -- Measuring the Performance of Service Organizations and the Effects of Downsizing on Performance: Evidence from the Greek Citizen Service Centers / Panagiotis D. Zervopoulos -- |
| Notes |
Formerly CIP. Uk |
| Bibliography |
Includes bibliographical references |
| Subject |
Decision making -- Mathematical models.
|
|
Industrial efficiency -- Measurement.
|
|
Organizational effectiveness -- Measurement.
|
|
Performance -- Measurement.
|
|
Service industries.
|
| Author |
Cabanda, Emilyn, editor
|
|
Emrouznejad, Ali., editor
|
| ISBN |
9783662434369 (hardback) |
|
(eBook) |
|
