| Description |
1 online resource (22 min.) |
| Series |
Business and education in video |
| Contents |
Service Industry (5:43); Receptionist and Porter (3:37); Management (3:54); Food and Beverage Staff (4:24); Front of House Careers (4:41); |
| Summary |
Want to make someone's day? You may just be the right person to join the frontline of the tourism industry. A career working front of house can be an exciting and varied job that can take you around the world. But, as the public face of the tourism industry, you also have responsibility providing the best service possible for your paying clients. This program interviews people who work in the hospitality industry today - a receptionist, porter, duty manager, and restaurant/bar staff - from some of Melbourne's best hotels. Each section illustrates and describes the necessary skills for each job and the tasks commonly expected to be carried out. A practical look at this dynamic career and industry |
| Notes |
Title from resource description page (viewed Apr. 28, 2014) |
|
In English |
| Subject |
Customer services.
|
|
Tourism.
|
|
Customer services.
|
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Tourism.
|
| Genre/Form |
Instructional films.
|
|
Instructional films.
|
|
Films de formation.
|
| Form |
Streaming video
|
|
