| Description |
1 online resource (xvi, 250 pages) : illustrations |
| Contents |
Dialogue Defined -- Why Dialogue? -- Shooting in the Dark -- Thinking New Thoughts -- The "Real Problem" -- Dialogue Skills for Dangerous Truths -- Learning Schmearning -- Reengineering Communication -- If People Were Cows -- Collective Learning Disabilities -- Coherence -- Group Self-Awareness -- Collective Introspection -- Shared Action -- How Hard Can It Be? -- What's the Big "D"? -- Finding a Choir to Preach To -- Selling Dialogue -- Go Big Picture and Benefits -- Remember a Time When -- A Credible Process -- Mapping the Mental Terrain -- Making Dialogue User-Friendly -- The Five Stages of Dialogue -- Group Dynamics 101 -- Conflict as a Raw Material to Innovation -- A Picture Is Worth a Thousand Words -- Form, Storm, Norm, and Perform With a Developmental Twist -- False Clarity -- When the Group Doesn't Wanna Go There -- Expanding Personal Responsibility -- Resistance Is Natural -- Sounds Like a Personal Problem -- Paths of Least Resistance -- The Four Group Escape Strategies -- The "Flight" Avoidance Strategy -- The "Fight" Avoidance Strategy -- The "Pairing" Avoidance Strategy -- The "Dependency" Avoidance Strategy -- When the Ego Doesn't Wanna Hear It -- Developing Mental Agility -- The Four Individual Escape Strategies -- Tenacity -- Factumptionism -- Reductionism -- Distancing -- Brain Training -- With All That Going Against You: The How-To's of Dialogue -- Before You Begin -- Cornfield and a Shotgun -- Can't Make 'Em Drink -- Thirsty? -- Speed Kills -- Quality Can Be Inconvenient -- Being There |
| Summary |
A Safe Place for Dangerous Truths is a welcome guide to creating a workplace where people can talk frankly without fear for their jobs ... even if it means dredging up deep-buried conflicts or calling attention to their own shortcomings. A behavioral science consultant, Annette Simmons provides the key through the formal process of "dialogue." More than ordinary conversation, this specific group give-and-take technique opens minds, eases anxiety, and encourages straightforward truth-telling. Packed with step-by-step "how-to" guidelines and helpful scenarios, this book gives readers the critical insights and skills to facilitate the process and bring the power of "dialogue" to any situation |
| Bibliography |
Includes bibliographical references (pages 237-241) and index |
| Notes |
Print version record |
| Subject |
Dialogue analysis.
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Communication in small groups.
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FAMILY & RELATIONSHIPS -- Friendship.
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Communication in small groups.
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Dialogue analysis.
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CONVERSATION.
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VERBAL COMMUNICATING.
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GROUP DYNAMICS.
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EMPLOYEE RELATIONS.
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| Form |
Electronic book
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| ISBN |
0585042535 |
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9780585042534 |
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9780814404799 |
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0814404790 |
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