Pt. 1. Concepts and cases. 1. What is e-moderating? 2. A model for CMC in education and training. 3. E-Moderating qualities and roles. 4. Training e-moderators. 5. E-moderators and the participants' experience. 6. E-moderating: the key to the future of online teaching and learning -- Pt. 2. Resources for practitioners. 1. Choosing a software system for CMC. 2. Are you ready to work online? 3. Keeping e-moderating costs down. 4. CMC users with disabilities. 5. Online participant induction. 6. Supporting and developing CMC novices. 7. Using the five-stage model. 8. Evaluating participation on CMC. 9. Training e-moderators. 10. E-moderation principles for productive conferencing. 11. Techniques for CMC structures. 12. Conference housekeeping. 13. Understanding lurkers. 14. Boosting CMC participation. 15. Knowledge sharing and construction. 16. Conference text examples. 17. Monitoring e-moderating. 18. Communicating online. 19. Valuing online diversity. 20. A future scenario. 21. Exploring CMC on the World Wide Web. 22. What will we call ourselves?
Summary
"Explains the qualities and competencies required of those teaching, training or developing materials in the online field, and how their skills can be developed." - blurb
Notes
Includes index
Bibliography
Includes bibliography (pages 173-176) and index
Notes
Also available online via the World Wide Web by subscription to netLibrary, Inc. (CEIRC Shared Collection)