| Description |
1 online resource (373 pages) |
| Contents |
Asterisk 1.6; Asterisk 1.6; Credits; About the Authors; About the Reviewer; Preface; What this book covers; What you need for this book; Who this book is for; Conventions; Reader feedback; Customer support; Downloading the example code for the book; Errata; Piracy; Questions; 1. Introduction to Asterisk; What is Asterisk?; What's new in Asterisk 1.4?; What's new in Asterisk 1.6?; Asterisk is a PBX; Extension-to-Extension calls; Line trunking; Telco features; Advanced Call Distribution; Call Detail Records; Call recording; Call parking; Call barging; Asterisk is an IVR system |
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Asterisk is a call center systemAsterisk is a voicemail system; Asterisk is a Voice over IP (VoIP) system; Asterisk 1-2-3; Asterisk scalability; Asterisk does not run on Windows; Is Asterisk a good fit for me?; Trade-offs; Flexibility versus ease of use; Graphical versus configuration file management; Calculating total cost of ownership; Return on Investment; Summary; 2. Making a Plan for Deployment; The Public Switched Telephony Network (PSTN); Connection methods; Plain Old Telephone Service (POTS) line; Integrated Services Digital Network (ISDN); T1 or E1; Voice over IP connections |
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Determining our needsTerminal equipment; Types of terminal devices; Hard phones; H.323; SIP; IAX; Soft phones; Analog adapters; Another PBX; Choosing a device; Features, features, and more features ... ; Requirement elicitation; Requirement prioritization; Requirement documentation; Phone testing; Determining true cost; Compatibility with Asterisk; Sound quality analysis; Usability issues; Recording decisions; How much hardware do I need?; Choosing the extension length; Preparing a test environment; Summary; 3. Installing Asterisk; Preparing to install Asterisk; Obtaining the source files |
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Installing DAHDIInstalling LibPRI (optional); Installing Asterisk; Getting to know Asterisk; Summary; 4. Configuring Asterisk; DAHDI interfaces; system.conf; Lines; Terminals; chan_dahdi.conf; Lines; Terminals; SIP interfaces; IAX interfaces; Voicemail; Music on hold; Queues; Conference rooms; Summary; 5. Creating a Dialplan; Creating a context; Creating an extension; Creating outgoing extensions; Advanced Call Distribution; Call queues; Call parking; Direct Inward Dialing (DID); Automated attendants; System services; Summary; 6. Quality Assurance; Call Detail Records; Flat-file CDR logging |
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Database CDR loggingMonitoring calls; Recording calls; Legal concerns; Summary; 7. Making Asterisk Easy to Manage; Trixbox; CentOS; Trixbox preparation and installation; What is FreePBX?; FreePBX preparation and installation; FreePBX System Status Dashboard; Tools; Setup; Trixbox maintenance section; Reports; Asterisk Recording Interface; Flash Operator Panel (FOP); Flash operator configuration files; Web MeetMe; Setting up and accessing Web MeetMe through Trixbox; Flexibility when needed; A simple one-to-one PBX; Extensions; Trunks; Routes; Summary; 8. What is asterCRM?; Installing asterCRM |
| Summary |
Build feature-rich telephony systems with Asterisk |
| Notes |
Automatic installation |
|
Print version record |
| Subject |
Internet telephony.
|
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Internet telephony
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| Form |
Electronic book
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| Author |
Gomillion, David
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|
Merel, David
|
| ISBN |
9781847198631 |
|
1847198635 |
|
