Business process management : second international conference, BPM 2004, Potsdam, Germany, June 17-18, 2004 ; proceedings / Jörg Desel, Barbara Pernici, Mathias Weske (eds.)
Consistency in model integration / Kees van Hee, Natalia Sidorova, Lou Somers and Marc Voorhoeve -- Using TimeNET to evaluate operational planning processes / Jorn Freiheit and Jonathan Billington -- Business objectives as drivers for process improvement : practices and experiences at Thales Naval The Netherlands (TNNL) / Jos J.M. Trienekens, Rob J. Kusters, Ben Rendering and Kees Stokla -- Modeling medical E-services / Rainer Anzbock and Schahram Dustdar -- OPCATeam -- collaborative business process modeling with OPM / Dov Dori, Dizza Beimel and Eran Toch -- On the semantics of EPCs : a framework for resolving the vicious circle / Ekkart Kindler