<P>Part I -- Framing Global Leadership</P><I><P></P></I><P>Chapter 1. The Study and Practice of Global Leadership</P><P>Chapter 2. Defining Global Leadership</P><P>Chapter 3. Leadership in the New Global Context</P><P></P><P>Part II -- Global Leadership in Action</P><I><P></P></I><P>Chapter 4. Leading in a Non-Crisis Context: Transactional Global Leadership</P><P>Chapter 5. Leading in a Non-Crisis Context: Participative Global Leadership</P><P>Chapter 6. Leading Change: Transformational Global Leadership</P><P>Chapter 7. Leading in a Crisis Context: Directive Global Leadership</P><P></P><P>Part III -- Competencies of a Global Leader</P><I><P></P></I><P>Chapter 8. Cultivating a Global Mindset</P><P>Chapter 9. Developing Intercultural Communication</P><P>Chapter 10. Leveraging Diversity and Inclusion</P><P>Chapter 11. Managing Intercultural Conflict</P><P></P><P>Chapter 12. Leading in the New Millennium</P>
Summary
Questions for discussion; Notes; Chapter 9: Developing intercultural-communication competence; The field of intercultural communication; Intercultural-communication challenges; Application: building intercultural-communication competence; Action steps; Summary; Questions for discussion; Notes; Chapter 10: Leveraging diversity and inclusion; Defining diversity in a global context; Implications for global leadership; Application: becoming an inclusive global leader; Action steps; Summary; Questions for discussion; Notes; Chapter 11: Managing intercultural conflict