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Subjects (1-2 of 2)
Virtueller Auskunftsdienst
1
2015
Reinventing reference : how libraries deliver value in the age of Google
Chicago : ALA Editions, an imprint of the American Library Association, [2015]
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Electronic Resources
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2
2009
Virtual reference best practices : tailoring services to your library
Kern, M. Kathleen.
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Electronic Resources
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