Cover ; Title; Copyright; Contents; List of figures; List of contributors; Acknowledgements; Introduction: new perspectives and shifting frameworks ; Part I The problem: conceptualising and measuring; 1 Conceptualising violence: a problem of definition; 2 Prevalence: what to count and how and the influence of the narrative; Part II The problem: understanding the context; 3 Reducing risk by challenging the narrative; 4 Reframing the problem: socialisation, neutralisation and normalisation; 5 Situating the legal frameworks; Part III The problem: why we need new directions
6 The conundrum of bystanders to psychological abuse in the workplace: from passive accomplices to active controllers7 No quick fix: the challenge of prevention and intervention; 8 Conclusion: psychological harm in the workplace; Index
