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Book Cover
Author Shadle, Carolyn C.

Title Communication case studies : building interpersonal skills in the veterinary practice / Carolyn C. Shadle, John L. Meyer
Published Lakewood, Colo. : AAHA Press, ©2010


Description 1 online resource (212 pages)
Contents The challenge of communication -- Learning in groups : how to take the fun to another level -- The art of persuasion in veterinary practice : foundational thoughts -- Nonverbal communication : signals that support or trump the words you use -- Interpersonal communication : building bonds with others -- Connecting with others : making small talk -- More complex communication : forging relationships -- Small group and organizational communication : getting along in a group -- Intercultural communication : the beauty of variety -- Interpersonal communication skills : listening and building trust -- Interpersonal communication skills : there's a time to speak -- Tips on what to avoid : dodging the barriers -- Problem-solving skills : process and promise -- Small group and organizational communication skills : creative minds working together
Bibliography Includes bibliographical references and index
Notes English
Print version record
Subject Interpersonal communication.
Communication in medicine.
Veterinary medicine -- Practice
Veterinarians -- Psychology
Veterinary medicine.
Medical personnel and patient.
Veterinary Medicine
Professional Practice
Professional-Patient Relations
veterinary medicine.
MEDICAL -- Veterinary Medicine -- Food Animal.
MEDICAL -- Veterinary Medicine -- Small Animal.
Veterinary medicine
Medical personnel and patient
Communication in medicine
Interpersonal communication
Veterinary medicine -- Practice
Genre/Form Case studies.
√Čtudes de cas.
Form Electronic book
Author Meyer, John L. (John Leonard), 1936-
American Animal Hospital Association.
ISBN 9781583261682