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Book Cover
Author Venkataraman, Ray R., author

Title Van Halen, brown M&M's, and quality control / Ray R. Venkataraman, Jeffrey K. Pinto
Published Los Angeles, CA : SAGE Publications, Inc., 2017


Description 1 online resource
Series SAGE Knowledge. Cases
SAGE Knowledge. Cases
Summary This case describes how the rock band, Van Halen, used the presence of brown M&Ms in the backstage area as a visible signal to quality lapses of conformance to its performance specifications
Notes Originally published in Venkataraman, R. R., & Pinto, J. K. (2017). Van Halen, brown M&M's and quality control. In Operations management: Managing global supply chains( pp. 191). Thousand Oaks, CA: SAGE Publications. ISBN: 9781506302935
Description based on XML content
Subject Van Halen (Musical group)
Quality control.
Quality Control
quality control.
Quality control.
Form Electronic book
Author Pinto, Jeffrey K., author
ISBN 9781544318387