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E-book
Author Durrance, Joan C

Title How libraries and librarians help : a guide to identifying user-centered outcomes / Joan C. Durrance and Karen E. Fisher ; with Marian Bouch Hinton
Published Chicago : American Library Association, 2005

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Description 1 online resource (x, 183 pages) : illustrations
Contents The urgent need to tell the library story more effectively -- Outcomes : an approach that shows the value of libraries -- The "How Libraries and Librarians Help" outcome model : applying contextual approaches to outcome evaluation -- Step one, getting started : preparing to conduct an outcomes study -- Step two, collecting data for outcomes : approaches and tools -- Step three, analyzing outcomes data -- Step four, maximizing the results of your outcomes study -- Predicting outcomes : outcome measures as a planning tool / Rhea Joyce Rubin -- Ripples of impact : Washtenaw Literacy Program outcomes / Maria Serapiglia and Sarah Wooden -- Empowering youth : outcomes of public libraries' youth technology -- Strengthening community : outcomes of community information services -- Putting the pieces together : an outcome study of the Ypsilanti District Library's Senior Deposit Collection Program / Dana Walker and Jeanie Fisher
Summary The authors developed the "How Libraries and Librarians Help (HLLH) Outcome Model," field testing it in six libraries over two years. In this practical reference, they share their findings, step-by-step HLLH methods, and library success stories that bring the process to life with outcomes like, "Empowering Youth" and "Strengthening Community."
Bibliography Includes bibliographical references and index
Notes English
Print version record
Subject Libraries -- Evaluation
Libraries -- United States -- Evaluation
Public services (Libraries) -- Evaluation
Public services (Libraries) -- United States -- Evaluation
Public libraries -- United States -- Evaluation -- Case studies
Libraries and community -- United States
LANGUAGE ARTS & DISCIPLINES -- Library & Information Science -- Archives & Special Libraries.
Libraries and community
Libraries -- Evaluation
Public libraries -- Evaluation
Public services (Libraries) -- Evaluation
Bibliotek -- utvärdering.
Bibliotek -- utvärdering -- Förenta staterna.
Folkbibliotek -- utvärdering -- Förenta staterna.
Bibliotek och samhälle -- Förenta staterna.
United States
Genre/Form Case studies
Form Electronic book
Author Fisher, Karen E., 1966-
Hinton, Marian Bouch
LC no. 2004022581
ISBN 0838998879
9780838998878
9780838908921
0838908926
0838998119
9780838998113