Bridges to understanding -- How aging affects communication -- Interacting with the elderly -- How illness affects communication skills -- Exchanging messages despite barriers -- Decision making in the elderly -- Group involvement -- Promoting self expression -- Computers and the oldest generation -- Preserving morale
Summary
"Dr. Dreher's book is a concise and highly readable guide to developing and enhancing one's communication skills for the betterment of the elderly person's quality of life ... [It] clearly has a place on the bookshelf of every layman and professional alike who interacts with elderly people."--Gerontology and Geriatrics Education, about the first edition." ... extremely useful as a teaching tool."--Geriatric Nursing, about the first edition. This popular text provides practical guidelines for effective interaction with the elderly and presents techniques for overcoming com