Machine derived contents note: Chapter 1 1. Introduction Chapter 2 2. First Steps at the End of the Interview Chapter 3 3. The Big Decision: Whether to Transcribe or not Chapter 4 4. The Steps in Processing Chapter 5 5. Transcribing Procedures Chapter 6 6. Auditing the Tape Chapter 7 7. Editing Chapter 8 8. The Narrator's Review and Approval Chapter 9 9. Legal Agreements Chapter 10 10. Completing the Transcript Chapter 11 11. Indexing Chapter 12 12. Depositing the Interview Chapter 13 Bibliography