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Title Sustainable human resource management in tourism : African perspectives / Tom Baum, Ann Ndiuini, editors
Published Cham : Springer, [2020]

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Description 1 online resource (237 pages)
Series Geographies of tourism and global change
Geographies of tourism and global change.
Contents Intro -- Contents -- 1 Sustainable Human Resource Management in Tourism: Introducing African Perspectives -- References -- 2 Tourism in Africa: Issues and Prospects -- 2.1 Introduction -- 2.2 International Tourism in Development -- 2.3 Global and Regional Tourism: Trend Analysis -- 2.3.1 Global Context -- 2.3.2 Regional Context -- 2.3.3 African Context -- 2.3.4 Trend Analysis -- 2.4 Some of Africa's Tourism Issues for Consideration -- 2.4.1 Economic Factors -- 2.4.2 Personal Threats -- 2.4.3 Security -- 2.4.4 Health -- 2.4.5 Natural Disasters -- 2.4.6 Human Resource Availability
2.5 Prospects for Africa's Tourism -- 2.5.1 First, the Three 'As' -- 2.5.2 Second, Growing Regional Competition -- 2.5.3 Third, Investment Capital -- 2.5.4 Fourth, the Private Sector -- 2.5.5 Fifth, the Environment -- 2.5.6 Sixth, Market Demand -- 2.5.7 Seventh, Education and Training -- 2.6 Conclusion -- References -- 3 Plugging the Gaps in Africa's Tourism System: The Need for Tourism Leadership -- 3.1 Introduction -- 3.2 A Systems Approach to Tourism -- 3.3 The Gaps in the Tourism System in Africa -- 3.4 Plugging the Gaps for Effective Tourism Development in Africa
3.5 The Need for Tourism Leadership -- 3.6 The Role for Policymakers -- 3.7 The Role of Leadership in Destination Development and Management -- 3.8 The Role of Leadership in Improving Interconnectivity and Openness -- 3.9 The Role of Leadership in Providing Multi-market Options -- 3.10 Human Capital Development -- 3.11 Conclusion -- References -- 4 Sustainable Tourism Research in South Africa: In Search of a Place for Work and the Workplace -- 4.1 Introduction -- 4.2 Locating Sustainable Tourism Research on South Africa -- 4.3 Themes in Sustainable Tourism Research on South Africa
4.4 Sustainable Tourism Research: Finding a Place for Work and the Workplace -- 4.5 Conclusion -- References -- 5 A View from the Top: Hotel HR Directors' Perspectives of Sustainable HRM in Nigeria -- 5.1 Overview -- 5.2 Research Problem -- 5.3 Methodology -- 5.4 Results and Discussion -- 5.5 Career/Job -- 5.6 Employee Benefits -- 5.7 Training and Development Opportunities -- 5.8 Talent Recruitment and Retention -- 5.9 Diversity and Inclusion -- 5.10 Work-Life Balance -- 5.11 Organizational Climate -- 5.12 Management Role -- 5.13 Interrelated Themes
5.14 Conclusion and Future Research Directions -- References -- 6 Tourism Innovation and Sustainability: Implications for Skills Development in South Africa -- 6.1 Introduction -- 6.2 Innovation and Work in Tourism -- 6.3 Methods -- 6.4 Findings -- 6.4.1 Tourism and Hospitality Workforce Education and Career Mobility -- 6.4.2 Competencies of Tourism and Hospitality Managers -- 6.5 Recommendations and Conclusion -- References -- 7 Institutional Frameworks for Sustainable Human Resource Management in Events: A Kenyan Perspective -- 7.1 Introduction
Summary This book addresses the application of sustainable HRM principles within tourism in the specific context of Africa, a neglected area of study. It draws on diverse aspects of HRM, from the micro- (individual) through the meso-level (organisational) to the macro-level (policy, governmental). It also reflects the diverse challenges facing a critical area within emerging African tourism, that of its workforce. The book is substantially research-based and provides a state-of-the-art picture of emergent studies in this area, drawing on case examples from a wide-range of African contexts. As such, it provides a comprehensive resource and starts discussion in an emergent research area
Bibliography Includes bibliographical references
Notes 7.2 Sustainability in Events, Institutional Frameworks and Human Resources
Print version record
Subject Tourism -- Africa -- Management
Tourism -- Africa -- Personnel management
Tourism -- Environmental aspects -- Africa
Sustainable tourism -- Africa
Economic geography.
Personnel management.
Management.
Sustainable development.
Industrial management -- Environmental aspects.
management.
sustainable development.
Economic geography
Industrial management -- Environmental aspects
Management
Personnel management
Sustainable development
Tourism
Form Electronic book
Author Baum, Tom, editor.
Ndiuini, Ann, editor.
ISBN 9783030417352
3030417352